Help Desk personnel are located at the front desk of the HelpDesk@SEC, which is located;on the lower level of the UIW Student Engagement Center.
Students and faculty may bring their laptops to the front desk for diagnostic; services and minor troubleshooting. The HelpDesk@SEC serves; as the initial point of contact for all calls related to desktop and laptop support as well as calls related to audiovisual classroom support.
Call the HelpDesk@SEC or submit a ticket when you have technical troubles or need service with:
After daytime work hours, there is a 24/7 Help Desk Service that the UIW community can call to report problems and to seek assistance.
On-campus @ extension 2721
Locally @ (210) 829-2721
helpdesk@uiwtx.edu
Fall and Spring Walk-in Hours
(by appointment only)
M-Th | 7 am - 7 pm
Friday | 7 a.m. - 5 p.m.
Winter Break Walk-in Hours
(by appointment only)
M-F | 8 a.m. - 4 p.m.
Hours subject to change during Christmas and Summer Breaks.
Please check back on this page to keep up to date with our hours of operation.
