Staff Directory

UIW IRD provides service and support to the Incarnate Word Community, including more than 9,000 students in traditional, online, and adult degree completion programs. We also support the technology needs of two Catholic high schools and professional schools of Pharmacy, Optometry, and Physical Therapy.

Digital User and Infrastructure Services •  Enterprise Applications • IT Project Portfolio Management • Instructional Technology • Technology Support for Health Services •  Information Security  •  Mabee Library Services • UIW School of Osteopathic Medicine Library •  Rosenberg School of Optometry LibraryWeb Development

Information Resources Division

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Neil Schroeder

Interim Chief Information Officer

Senior Director, Digital Infrastructure and User Services
Gwen Salinas' headshot

Gwen Salinas

Administrative Assistant to the Vice President

Digital User and Infrastructure Services

The Digital Infrastructure and User Services department manages the Infrastructure Support, Technical Support Services, and NW Campus Technology Support teams.

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Christopher Calk

Technical Support Technician

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Earl Elder

Help Desk Technician

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Art Gil

Telephone System Specialist

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Juan Gonzalez

Network Administrator

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Bart Morrison

System Administrator, Hardware and Virtualization

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Dennis Murray

System Administrator, Windows Server, Print, Backup

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Chris Nelson

Technology Purchasing and Logistics Coordinator

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Christina Phillips

Help Desk Manager

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Tyler Pruitt

Technical Support Specialist

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Henry Ramos

Telephone and Cable Technician

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Bill Richardson

Network Administrator

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Ismael Zambrano

Lead System Administrator

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Enterprise Applications

Enterprise Applications provides end-user support for the Ellucian Banner enterprise system and all third-party integrated systems (i.e. Blackboard Transact, CashNet Storefronts, ActiveNet, StarRez, Magnus, Maxient, UIW Engage, Cardinal Cars, BDM document imaging). In addition, this department assists with project management and Evisions Argos reporting.

Jesse Cortinas' Headshot

Jesse Cortinas

Director, Enterprise Applications

Ciro Juarez's Headshot

Ciro Juarez

Assistant Director, Enterprise Applications

Angela Mazzara's Headshot

Angela Mazzara

Assistant Director, Enterprise Applications

Brenda Benedetti's Headshot

Brenda Benedetti

Sr. Programmer/Analyst

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Thomas Dziuk

Sr. Programmer Analyst/ Reporting and Data Integration

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Sidney Fernandez


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Jessica R. Gomez

Application Support Analyst

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Samrita Neogi


Terry Schilousky's Headshot

Terry Schilousky

Sr. Programmer/DBA

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Lei Wang

Sr. Programmer/Analyst



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IT Project Portfolio Management

Responsible for scoping new IT project requests and tracking and managing the overall IT project portfolio. The goal of enhanced IT project management techniques is to ensure the maximum benefit to the university by focusing our limited personnel resources, time and efforts toward the most strategic priorities.

Iris Solcher's Headshot

Iris Solcher

Director, IT Project Portfolio Management

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Marlene Guevara

IT Project Manager, IT Project Portfolio Management

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Instructional Technology

Instructional Technology provides training for faculty as well as support for multi-media and convergent media projects (e.g., digital media and editing for educational products).

Kathleen Bottaro's Headshot

Kathleen Bottaro

Director, Instructional Technology Services

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Rodney Evans

Manager, Media Services

Adela Gott's Headshot

Adela Gott

Multimedia Specialist

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Cesar Hernandez

Instructional Designer/LMS Administrator

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John Miller

Manager, Convergent Media

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Terry Peak

Technology Training Coordinator

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James Cockerham

Sr. Media Services Technician

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Academic Technology Support for Health Sciences

Academic Technology Support for Health Sciences provides specialized training and support for our health science programs here at UIW.

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Director, Academic Technology Support for Health Sciences

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Carlos Camargo

Technical Support Specialist, School of Osteopathic Medicine

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Brian Palmeri

Technical Support Specialist, Feik School of Pharmacy

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Anthony Ramos

Technical Support Specialist, Rosenberg School of Optometry

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Carlos Shepherd

Technical Support Specialist, School of Osteopathic Medicine

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Information Security

Brian Anderson's Headshot

Brian Anderson

Director, Information Security

Mabee Library

The Mabee Library support the university's academic programs with materials, instruction and technology that advance the intellectual development and scholarship activities of its students and faculty.

Tracey Mendoza's Headshot

Tracey E. Mendoza

Dean of Libraries

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Angelica Velasquez

Administrative Assistant to the Dean

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Dell Davis

Director, Public Services

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Mary Jinks

Director, Technical Services

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Paul Andersen

Reference Librarian

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Erin Cassity

Distance Learning Librarian

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Kristin Johnson

Graduate Studies and Learning Assessment Librarian

Rebecca Dillen's Headshot

Rebecca Dillen

Physical Therapy Librarian

Farhad Moshiri's Headshot

Farhad Moshiri

Audiovisual Librarian

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Melissa Rucker

Catalog Librarian

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Pharmacy Librarian

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Leslie Todd

Information Literacy Coordinator

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Michael Peters

Systems Support and E-Resources Librarian

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Edward Charles

Circulation Daytime Supervisor

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Kathy Mulligan

Circulation Evening Supervisor

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Idalia Rodriguez

Copy Cataloger

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Rosemary Vasquez

Library Assistant Technical Services

Brenda Matelski's Headshot

Brenda Matelski

Library Assistant, Public and Technical Services

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Bret Roberts

PT Library Assistant

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Melissa Torres

Library Assistant, Public Services

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UIW School of Osteopathic Medicine Library

The UIW School of Osteopathic Medicine Library (UIWSOM Library) is housed at the Brooks City Base campus. It operates as a branch campus of the Mabee Library and is under the supervision of the Dean of Library Services.

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Darell Schmick

Director, SOM Library Services

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Cristina Cruz

Library Assistant

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Luis Barcenes III

Library Assistant

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Alexius Peralta

Library Assistant PT

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Rosenberg School of Optometry Library

Dr. Deidre Rios' Headshot

Dr. Deidre Rios

Director, Optometric and Clinical Library

Richard Kaye's Headshot

Richard Kaye

Library Assistant

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Web Development and Mobile Operations

Web Development oversees the university's public-facing web presence and social media efforts. The office aids UIW departments in building and maintaining web sites, assists in coordination social media interactions with UIW constituencies, both on and off campus, and coordinates web-based video and multimedia projects.

Lallo Vigil's Headshot

Lallo Vigil

Manager, Web and Mobile Operations

Uriel Echavarria's Headshot

Uriel Echavarria

Web Designer

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Fred Hayes

Web Administrator

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