Staff Directory
UIW IRD provides service and support to the Incarnate Word Community, including more than 9,000 students in traditional, online, and adult degree completion programs. We also support the technology needs of two Catholic high schools and professional schools of Pharmacy, Optometry, and Physical Therapy.
Digital User and Infrastructure Services • Enterprise Applications • IT Project Portfolio Management • Instructional Technology • Technology Support for Health Services • Web Development
Information Resources Division
Digital User and Infrastructure Services
The Digital Infrastructure and User Services department manages the Infrastructure Support, Technical Support Services, and NW Campus Technology Support teams.
Enterprise Applications
Enterprise Applications provides end-user support for the Ellucian Banner enterprise system and all third-party integrated systems (i.e. Blackboard Transact, CashNet Storefronts, ActiveNet, StarRez, Magnus, Maxient, UIW Engage, Cardinal Cars, BDM document imaging). In addition, this department assists with project management and Evisions Argos reporting.
Nilanjana Kabasi
Programmer/Analyst
IT Project Portfolio Management
Responsible for scoping new IT project requests and tracking and managing the overall IT project portfolio. The goal of enhanced IT project management techniques is to ensure the maximum benefit to the university by focusing our limited personnel resources, time and efforts toward the most strategic priorities.
Instructional Technology
Instructional Technology provides training for faculty as well as support for multi-media and convergent media projects (e.g., digital media and editing for educational products).
Vacant
Assistant Director, Instructional Technology
Jessie Rios
Technician
Academic Technology Support for Health Sciences
Academic Technology Support for Health Sciences provides specialized training and support for our health science programs here at UIW.
Web Development and Mobile Operations
Web Development oversees the university's public-facing web presence and social media efforts. The office aids UIW departments in building and maintaining web sites, assists in coordination social media interactions with UIW constituencies, both on and off campus, and coordinates web-based video and multimedia projects.
