Staff Directory

UIW IT provides service and support to the Incarnate Word Community, including more than 9,000 students in traditional, online, and adult degree completion programs. We also support the technology needs of St. Anthony Catholic High School and professional schools of Optometry, Osteopathic Medicine, Pharmacy and Physical Therapy.


Office of the CIO and AVP for Information Technology

Neil Schroeder- CIO

Neil Schroeder

CIO and Associate Vice President for Information Technology

Gwen Salinas' profile photo

Gwen Salinas

Administrative Assistant to the Associate Vice President

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Chris Nelson

Technology Purchasing and Logistics Coordinator

Digital Infrastructure, Operations and Security

The Digital Infrastructure, Operations and Security department manages digital infrastructure support, technical support services, and security.

Brian Anderson's profile photo

Brian Anderson

Director, Digital Infrastructure, Operations, and Security

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Christina Phillips

Help Desk Manager

Alvaro M. Jovel's profile photo

Alvaro Monterrosa Jovel

Technology Support Specialist

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Juan Gonzalez

Network and UC Manager

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Art Gil

Network and UC Admin II

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Bill Richardson

Network Administrator

Christopher Calk placeholder for missing headshot

Christopher Calk

Information Security Analyst

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Bart Morrison

System Administrator

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Dennis Murray

System Administrator

Ismael Zambrano's profile photo

Ismael Zambrano

Lead System Administrator

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Chris Gruszecki

Technology Support Specialist - PC

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Natalie Polendo

Technical Support Specialist - Apple

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Tyler Pruitt

Technical Support Specialist

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Enterprise Applications

Enterprise Applications provides end-user support for the Ellucian Banner SIS and ERP systems and all third-party integrated systems (i.e. Transact, CashNet Storefronts, ActiveNet, StarRez, Maxient, UIW Engage, Cardinal Cars, BDM document imaging). In addition, the department assists with project management and Evisions Argos reporting.

Jesse Cortinas' Headshot

Jesse Cortinas

Director, Enterprise Applications

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Ciro Juarez

Assistant Director, Enterprise Applications

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Angela Mazzara

Assistant Director, Enterprise Applications

Brenda Benedetti's Headshot

Brenda Benedetti

Data Integration Architect

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Thomas Dziuk

Sr. Data Integration Architect

Sidney's Fernandez's headshot

Sidney Fernandez


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Jessica R. Gomez

Application Support Analyst

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Jenny Hernandez

CRM Administrator

Terry Schilousky's Headshot

Terry Schilousky

Sr. DBA/Programmer

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Lei Wang

Sr. Programmer/Analyst

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IT Project Portfolio Management

The IT Project Portfolio Management team assists in the implementation of strategic technology initiatives. The team collaborates with university cross-functional teams in scoping, planning, executing and monitoring projects to successful completion.

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Director, IT Project Portfolio Management

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Nataly Lopez

IT Project Manager/Business Analyst

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Victoria Sulaica

IT Business Analyst / Coordinator

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Academic Technology

Academic Technology provides training for faculty as well as support for multi-media and convergent media projects (e.g., digital media and editing for educational products).

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Kathleen Bottaro

Director, Instructional Technology Services
(210) 805-2519

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Melissa Dagne

Assistant Director, Instructional Technology
(210) 829-6077

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Adela Gott

Instructional Designer and LMS Administrator
(210) 829-3946

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Terry Peak

Instructional Designer
(210) 829-3920

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Jon Whitney

Software Innovation and Application Specialist
(210) 832-2197

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Rodney Evans

Manager, Media Services
(210) 832-5699

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James Cockerham

Sr. Media Services Technician
(210) 883-1185

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Jesse B. Rios

Media Services Technician
(210) 805-5840

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Academic Technology Support for Health Sciences

Academic Technology Support for Health Sciences provides specialized training and support for our health science programs here at UIW.

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Anthony Ramos

Health Profession Technology Support Manager
(210) 930-8164

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Carlos Camargo

Technical Support Specialist, School of Osteopathic Medicine
(210) 283-6368

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Brian Palmeri

Technical Support Specialist, Feik School of Pharmacy
(210) 883-1124

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Carlos Shepherd

Technical Support Specialist, School of Osteopathic Medicine
(210) 619-7036

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Web and Mobile Operations

The web team develops, designs and administers the online presence for the university. Working throughout the university, the team consults and builds digital experiences for multiple platforms.

Nicholas Garcia's Headshot

Nicholas Garcia

Director, Web and Mobile Operations

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Web Developer

Frederick Hayes III

Fred Hayes

Web Platform Specialist

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