Staff Directory

UIW IT provides service and support to the Incarnate Word Community, including more than 9,000 students in traditional, online, and adult degree completion programs. We also support the technology needs of St. Anthony Catholic High School and professional schools of Optometry, Osteopathic Medicine, Pharmacy and Physical Therapy.


Office of the CIO and AVP for Information Technology

Neil Schroeder- CIO

Neil Schroeder

CIO and Associate Vice President for Information Technology

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Gwen Salinas

Administrative Assistant to the Associate Vice President

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Chris Nelson

Technology Purchasing and Logistics Coordinator

Digital Infrastructure, Operations and Security

The Digital Infrastructure, Operations and Security department manages digital infrastructure support, technical support services, and security.

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Brian Anderson

Director, Digital Infrastructure, Operations, and Security

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Christina Phillips

Help Desk Manager

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Alvaro Monterrosa Jovel

Technology Support Specialist

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Bill Richardson

Network and UC Manager

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Art Gil

Network and UC Admin II

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Tyler Pruitt

Network Administrator

Christopher Calk placeholder for missing headshot

Christopher Calk

Information Security Analyst

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Bart Morrison

System Administrator

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Dennis Murray

System Administrator

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Ismael Zambrano

Lead System Administrator

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Anthony Ramos

Technical Support Manager

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Carlos Camargo

Technical Support Specialist, School of Osteopathic Medicine

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Chris Gruszecki

Technology Support Specialist - PC

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Mac Moncada

Technical Support Specialist, School of Osteopathic Medicine

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Brian Palmeri

Technical Support Specialist, Feik School of Pharmacy

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Natalie Polendo

Technical Support Specialist - Apple

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Jesse B. Rios

Technical Support Specialist, School of Physical Therapy

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Carlos Shepherd

Technical Support Specialist, Rosenberg School of Optometry

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Enterprise Applications

Enterprise Applications provides end-user support for the Ellucian Banner SIS and ERP systems and all third-party integrated systems (i.e. Transact, CashNet Storefronts, ActiveNet, StarRez, Maxient, UIW Engage, Cardinal Cars, BDM document imaging). In addition, the department assists with project management and Evisions Argos reporting.

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Jesse Cortinas

Director, Enterprise Applications

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Ciro Juarez

Assistant Director, Enterprise Applications

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Angela Mazzara

Assistant Director, Enterprise Applications

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Brenda Benedetti

Data Integration Architect

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Thomas Dziuk

Sr. Data Integration Architect

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Sidney Fernandez


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Jessica R. Gomez

Application Support Analyst



CRM Administrator

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Samrita Neogi


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Terry Schilousky

Sr. DBA/Programmer

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Armando Villarreal

Sr. Programmer/Analyst

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Lei Wang

Sr. Programmer/Analyst

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Strategic Initiatives and Process Improvement

The IT Project Portfolio Management team assists in the implementation of strategic technology initiatives. The team collaborates with university cross-functional teams in scoping, planning, executing and monitoring projects to successful completion.

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Dr. Vanessa Garza

Director, Strategic Initiatives and Process Improvement

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Nataly Lopez

IT Project Manager/Business Analyst

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Victoria Sulaica

IT Business Analyst / Coordinator

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Office of Teaching, Learning and Technology

The Office of Teaching, Learning and Technology provides training for faculty as well as support for multi-media and convergent media projects (e.g., digital media and editing for educational products).

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Kathleen Bottaro

Assistant Provost, Office of Teaching, Learning and Technology
(210) 805-2519

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Melissa Dagne

Assistant Director, Instructional Technology
(210) 829-6077

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Cecilia Espitia

Instructional Designer, Title V
(210) 805-3058

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Adela Gott

Software Innovation and Application Specialist
(210) 829-3946

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Terry Peak

Instructional Designer
(210) 829-3920

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Evelyn Villarreal

Instructional Designer
(210) 942-4331

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Jon Whitney

Software Innovation and Application Specialist
(210) 832-2197

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Rodney Evans

Manager, Media Services
(210) 832-5699

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James Cockerham

Sr. Media Services Technician
(210) 883-1185

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Adrian Aguilera

Media Services Technician
(210) 463-5438

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Web and Mobile Operations

The web team develops, designs and administers the online presence for the university. Working throughout the university, the team consults and builds digital experiences for multiple platforms.

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Nicholas Garcia

Director, Web and Mobile Operations

Adam Castro

Adam Castro II

Web Developer

Frederick Hayes III

Fred Hayes

Web Platform Specialist

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