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Staff Directory

UIW IT provides service and support to the Incarnate Word Community, including more than 9,000 students in traditional, online, and adult degree completion programs. We also support the technology needs of St. Anthony Catholic High School and professional schools of Optometry, Osteopathic Medicine, Pharmacy and Physical Therapy.

Teams

Office of the CIO and AVP for Information Technology

Neil Schroeder- CIO

Neil Schroeder

CIO and Associate Vice President for Information Technology

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Gwen Salinas

Administrative Assistant to the Associate Vice President

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Chris Nelson

Technology Purchasing and Logistics Coordinator

Digital Infrastructure, Operations and Security

The Digital Infrastructure, Operations and Security department manages digital infrastructure support, technical support services, and security.

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Brian Anderson

Director, Digital Infrastructure, Operations, and Security

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Christina Phillips

Help Desk Manager

Alvaro M. Jovel's profile photo

Alvaro Monterrosa Jovel

Technology Support Specialist

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Juan Gonzalez

Network and UC Manager

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Art Gil

Network and UC Admin II

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Bill Richardson

Network Administrator

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Christopher Calk

Information Security Analyst

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Bart Morrison

System Administrator

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Dennis Murray

System Administrator

Ismael Zambrano's profile photo

Ismael Zambrano

Lead System Administrator

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Chris Gruszecki

Technology Support Specialist - PC

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Natalie Polendo

Technical Support Specialist - Apple

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Tyler Pruitt

Technical Support Specialist

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Enterprise Applications

Enterprise Applications provides end-user support for the Ellucian Banner SIS and ERP systems and all third-party integrated systems (i.e. Transact, CashNet Storefronts, ActiveNet, StarRez, Maxient, UIW Engage, Cardinal Cars, BDM document imaging). In addition, the department assists with project management and Evisions Argos reporting.

Jesse Cortinas' Headshot

Jesse Cortinas

Director, Enterprise Applications

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Ciro Juarez

Assistant Director, Enterprise Applications

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Angela Mazzara

Assistant Director, Enterprise Applications

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Brenda Benedetti

Data Integration Architect

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Thomas Dziuk

Sr. Data Integration Architect

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Sidney Fernandez

DBA/Programmer

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Jessica R. Gomez

Application Support Analyst

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Jenny Hernandez

CRM Administrator

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Terry Schilousky

Sr. DBA/Programmer

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Lei Wang

Sr. Programmer/Analyst

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IT Project Portfolio Management

The IT Project Portfolio Management team assists in the implementation of strategic technology initiatives. The team collaborates with university cross-functional teams in scoping, planning, executing and monitoring projects to successful completion.

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Vacant

Director, IT Project Portfolio Management

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Nataly Lopez

IT Project Manager/Business Analyst

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Victoria Sulaica

IT Business Analyst / Coordinator

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Academic Technology

Academic Technology provides training for faculty as well as support for multi-media and convergent media projects (e.g., digital media and editing for educational products).

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Kathleen Bottaro

Director, Instructional Technology Services

bottaro@uiwtx.edu
(210) 805-2519

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Melissa Dagne

Assistant Director, Instructional Technology

dagne@uiwtx.edu
(210) 829-6077

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Adela Gott

Instructional Designer and LMS Administrator

agott@uiwtx.edu
(210) 829-3946

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Terry Peak

Instructional Designer

tpeak@uiwtx.edu
(210) 829-3920

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Jon Whitney

Software Innovation and Application Specialist

jswhitne@uiwtx.edu
(210) 832-2197

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Rodney Evans

Manager, Media Services

revans@uiwtx.edu
(210) 832-5699

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James Cockerham

Sr. Media Services Technician

cockerha@uiwtx.edu
(210) 883-1185

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Jesse B. Rios

Media Services Technician

jerios@uiwtx.edu
(210) 805-5840

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Academic Technology Support for Health Sciences

Academic Technology Support for Health Sciences provides specialized training and support for our health science programs here at UIW.

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Anthony Ramos

Health Profession Technology Support Manager

aramos@uiwtx.edu
(210) 930-8164

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Carlos Camargo

Technical Support Specialist, School of Osteopathic Medicine

camargo@uiwtx.edu
(210) 283-6368

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Brian Palmeri

Technical Support Specialist, Feik School of Pharmacy

palmeri@uiwtx.edu
(210) 883-1124

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Carlos Shepherd

Technical Support Specialist, School of Osteopathic Medicine

clshephe@uiwtx.edu
(210) 619-7036

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Web and Mobile Operations

The web team develops, designs and administers the online presence for the university. Working throughout the university, the team consults and builds digital experiences for multiple platforms.

Nicholas Garcia's Headshot

Nicholas Garcia

Director, Web and Mobile Operations

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Vacant

Web Developer

Frederick Hayes III

Fred Hayes

Web Platform Specialist

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