Staff Directory

UIW IT provides service and support to the Incarnate Word Community, including more than 9,000 students in traditional, online, and adult degree completion programs. We also support the technology needs of St. Anthony Catholic High School and professional schools of Optometry, Osteopathic Medicine, Pharmacy and Physical Therapy.


Office of the CIO and AVP for Information Technology

Neil Schroeder- CIO

Neil Schroeder

CIO and Associate Vice President for Information Technology

Gwen Salinas' headshot

Gwen Salinas

Administrative Assistant to the Associate Vice President

Chris Nelson placeholder for missing headshot

Chris Nelson

Technology Purchasing and Logistics Coordinator

Digital Infrastructure, Operations and Security

The Digital Infrastructure, Operations and Security department manages digital infrastructure support, technical support services, and security.

Brian Anderson's Headshot

Brian Anderson

Director, Digital Infrastructure, Operations, and Security

Christina Phillips placeholder for missing headshot

Christina Phillips

Help Desk Manager

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Alvaro Monterrosa Jovel

Technology Support Specialist

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Juan Gonzalez

Network and UC Manager

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Art Gil

Network and UC Admin II

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Henry Ramos

Network and UC Admin I

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Bill Richardson

Network Administrator

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Christopher Calk

Information Security Analyst

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Bart Morrison

System Administrator

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Dennis Murray

System Administrator

Ismael Zambrano placeholder for missing headshot

Ismael Zambrano

Lead System Administrator

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Chris Gruszecki

Technology Support Specialist - PC

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Natalie Polendo

Technical Support Specialist - Apple

Tyler Pruitt's Headshot

Tyler Pruitt

Technical Support Specialist

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Enterprise Applications

Enterprise Applications provides end-user support for the Ellucian Banner SIS and ERP systems and all third-party integrated systems (i.e. Transact, CashNet Storefronts, ActiveNet, StarRez, Maxient, UIW Engage, Cardinal Cars, BDM document imaging). In addition, the department assists with project management and Evisions Argos reporting.

Jesse Cortinas' Headshot

Jesse Cortinas

Director, Enterprise Applications

Ciro Juarez's Headshot

Ciro Juarez

Assistant Director, Enterprise Applications

Angela Mazzara's Headshot

Angela Mazzara

Assistant Director, Enterprise Applications

Brenda Benedetti's Headshot

Brenda Benedetti

Data Integration Architect

Thomas Dziuk's headshot

Thomas Dziuk

Sr. Data Integration Architect

Sidney's Fernandez's headshot

Sidney Fernandez


Jessica Gomez's Headshot

Jessica R. Gomez

Application Support Analyst

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Jenny Hernandez

CRM Administrator

Terry Schilousky's Headshot

Terry Schilousky

Sr. DBA/Programmer

Lei Wang's Headshot

Lei Wang

Sr. Programmer/Analyst

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IT Project Portfolio Management

Responsible for scoping new IT project requests and tracking and managing the overall IT project portfolio. The goal of enhanced IT project management techniques is to ensure the maximum benefit to the university by focusing our limited personnel resources, time and efforts toward the most strategic priorities.

Iris Solcher's Headshot

Iris Solcher

Director, IT Project Portfolio Management

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Nataly Lopez

IT Project Manager/Business Analyst

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Victoria Sulaica

IT Business Analyst / Coordinator

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Academic Technology

Academic Technology provides training for faculty as well as support for multi-media and convergent media projects (e.g., digital media and editing for educational products).

Kathleen Bottaro's Headshot

Kathleen Bottaro

Director, Instructional Technology Services

No image Assistant Director, Instructional Technology

Melissa Dagne

Assistant Director, Instructional Technology

Adela Gott's Headshot

Adela Gott

Instructional Designer and LMS Administrator

Terry Peak's Headshot

Terry Peak

Instructional Designer

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Rodney Evans

Manager, Media Services

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James Cockerham

Sr. Media Services Technician

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Jessie Rios

Media Services Technician

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Academic Technology Support for Health Sciences

Academic Technology Support for Health Sciences provides specialized training and support for our health science programs here at UIW.

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Anthony Ramos

Health Profession Technology Support Manager

Carlos Camargo's Headshot

Carlos Camargo

Technical Support Specialist, School of Osteopathic Medicine

Brian Palmeri's Headshot

Brian Palmeri

Technical Support Specialist, Feik School of Pharmacy

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Carlos Shepherd

Technical Support Specialist, School of Osteopathic Medicine

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Jonathon Whitney

Technology Support Specialist, School of Physical Therapy

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Web and Mobile Operations

The web team develops, designs and administers the online presence for the university. Working throughout the university, the team consults and builds digital experiences for multiple platforms.

Nicholas Garcia's Headshot

Nicholas Garcia

Director, Web and Mobile Operations

Uriel Echavarria's Headshot

Uriel Echavarria

Web Designer

Frederick Hayes III

Fred Hayes

Web Administrator

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