Staff Directory

UIW IT provides service and support to the Incarnate Word Community, including more than 9,000 students in traditional, online, and adult degree completion programs. We also support the technology needs of two Catholic high schools and professional schools of Pharmacy, Optometry, and Physical Therapy.

Digital User and Infrastructure Services •  Enterprise Applications • IT Project Portfolio Management • Office of Instructional Technology • Technology Support for Health Services •  Web Development and Mobile Operations

Information Technology

Neil Schroeder- CIO

Neil Schroeder

CIO and Associate Vice President for Information Technology

Gwen Salinas' headshot

Gwen Salinas

Administrative Assistant to the Vice President

Chris Nelson placeholder for missing headshot

Chris Nelson

Technology Purchasing and Logistics Coordinator

Digital User and Infrastructure Services

The Digital Infrastructure and User Services department manages the Infrastructure Support, Technical Support Services, and NW Campus Technology Support teams.

Brian Anderson's Headshot

Brian Anderson

Director, Infrastructure, Operations, and Security

Christopher Calk placeholder for missing headshot

Christopher Calk

Technical Support Technician

Earl Elder's Headshot

Earl Elder

Help Desk Technician

Art Gil placeholder for missing headshot

Art Gil

Telephone System Specialist

Juan Gonzalez placeholder for missing headshot

Juan Gonzalez

Network and UC Manager

Bart Morrison placeholder for missing headshot

Bart Morrison

System Administrator, Hardware and Virtualization

Dennis Murray placeholder for missing headshot

Dennis Murray

System Administrator, Windows Server, Print, Backup

Christina Phillips placeholder for missing headshot

Christina Phillips

Help Desk Manager

Tyler Pruitt's Headshot

Tyler Pruitt

Technical Support Specialist

Henry Ramos placeholder for missing headshot

Henry Ramos

Telephone and Cable Technician

Bill Richardson placeholder for missing headshot

Bill Richardson

Network Administrator

Ismael Zambrano placeholder for missing headshot

Ismael Zambrano

Lead System Administrator

Top of Page

Enterprise Applications

Enterprise Applications provides end-user support for the Ellucian Banner enterprise system and all third-party integrated systems (i.e. Blackboard Transact, CashNet Storefronts, ActiveNet, StarRez, Magnus, Maxient, UIW Engage, Cardinal Cars, BDM document imaging). In addition, this department assists with project management and Evisions Argos reporting.

Jesse Cortinas' Headshot

Jesse Cortinas

Director, Enterprise Applications

Ciro Juarez's Headshot

Ciro Juarez

Assistant Director, Enterprise Applications

Angela Mazzara's Headshot

Angela Mazzara

Assistant Director, Enterprise Applications

Brenda Benedetti's Headshot

Brenda Benedetti

Sr. Programmer/Analyst

Thomas Dziuk's headshot

Thomas Dziuk

Sr. Programmer Analyst/ Reporting and Data Integration

Sidney's Fernandez's headshot

Sidney Fernandez


Jessica Gomez's Headshot

Jessica R. Gomez

Application Support Analyst

Nilanjana Kabasi


placeholder for  headshot



Terry Schilousky's Headshot

Terry Schilousky

Sr. Programmer/DBA

Lei Wang's Headshot

Lei Wang

Sr. Programmer/Analyst

Top of Page

IT Project Portfolio Management

Responsible for scoping new IT project requests and tracking and managing the overall IT project portfolio. The goal of enhanced IT project management techniques is to ensure the maximum benefit to the university by focusing our limited personnel resources, time and efforts toward the most strategic priorities.

Iris Solcher's Headshot

Iris Solcher

Director, IT Project Portfolio Management

Top of Page

Instructional Technology

Instructional Technology provides training for faculty as well as support for multi-media and convergent media projects (e.g., digital media and editing for educational products).

Kathleen Bottaro's Headshot

Kathleen Bottaro

Director, Instructional Technology Services

No image Assistant Director, Instructional Technology

Melissa Dagne

Assistant Director, Instructional Technology

Rodney Evans' Headshot

Rodney Evans

Manager, Media Services

James Cockerham placeholder for missing headshot

James Cockerham

Sr. Media Services Technician

Adela Gott's Headshot

Adela Gott

Multimedia Specialist

No image Instructional Designer, Instructional Technology

Noah Stroehle

Instructional Designer/LMS Administrator

John Miller's Headshot

John Miller

Manager, Convergent Media

Terry Peak's Headshot

Terry Peak

Technology Training Coordinator

Jessie Rios' Headshot

Jessie Rios


Top of Page

Academic Technology Support for Health Sciences

Academic Technology Support for Health Sciences provides specialized training and support for our health science programs here at UIW.

Carlos Camargo's Headshot

Carlos Camargo

Technical Support Specialist, School of Osteopathic Medicine

Brian Palmeri's Headshot

Brian Palmeri

Technical Support Specialist, Feik School of Pharmacy

Anthony Ramos placeholder for missing headshot

Anthony Ramos

Technical Support Specialist, Rosenberg School of Optometry

Carlos Shepherd placeholder for missing headshot

Carlos Shepherd

Technical Support Specialist, School of Osteopathic Medicine

Top of Page

Web Development and Mobile Operations

Web Development oversees the university's public-facing web presence and social media efforts. The office aids UIW departments in building and maintaining web sites, assists in coordination social media interactions with UIW constituencies, both on and off campus, and coordinates web-based video and multimedia projects.

Nicholas Garcia's Headshot

Nicholas Garcia

Director, Web and Mobile Operations

Uriel Echavarria's Headshot

Uriel Echavarria

Web Designer

Headshot Placeholder

Fred Hayes

Web Administrator

Top of Page