IRD Information and Resources for Faculty and Staff

IT Information for Faculty and Staff

Home
Information Technology
IT Information for Faculty and Staff

Background

In the summer of 2017 the University began transitioning to a new managed print arrangement that fielded new cutting edge Xerox multi-function printers. All new print devices provide a full suite of capability including color and black and white printing, copying, and scan to email. By the end of the 2018 school year, all printers across the University will be part of this program.

UIW Print Installation - PC

This tutorial will walk you through the process of printing using your PC. Learn to print from your PC (PDF)

UIW Print Installation - Mac

This tutorial will walk you through the process of printing using your Mac. Learn to print from your Mac (PDF)

UIW Print from the Web

This tutorial will walk you through the process of printing using a web browser.(PDF)

Costs

Pricing for prints on ALL UIW owned Xerox devices will be charged on a per page basis as outlined below:

Printing Costs
Type	Single Sided	Double Sided
Black and White	$.06	$.04
Color	$.24	$.20

Note: The default settings for all printers are black and white and double sided. These settings can be changed when printing through printer properties.

Printer Capabilities

All units are capable of black white and color printing along with copying as well as scanning to email. The various printer models only differ in their speeds and capacities. Units can have a fax card added to them if required. All units are also fielded with installed ID card readers that are used to quickly identify users.

Unlike many direct printing models which had users chose a single "printer" to print to, users now can print to a secure virtual printer called "UIW Print Anywhere". This allows employees to print and release the job to ANY printer in the UIW managed print program.

All prints are securely held until the user swipes their ID card and releases the print job. Users that forget their ID cards can also login with their username and password on the main printer screen. Note: Print jobs are only held for 24 hours after they are printed, at which point the print job is deleted.

Users who print very frequently in a secure space can be setup to print directly to a specific printer and will not have to swipe their ID.

During the initial setup in each school/department a technician will help make sure you are setup to print to the right printer.

If you are curious about installing the software yourself or would like to map a personal computer the instructions for setting up "UIW Print Anywhere" are available here for PC and here for Mac

In addition to printing from a UIW laptop or desktop there are several other ways to print.

Web printing- Employees are able to upload print jobs to the UIW Print Anywhere queue from any Internet connected computer through a web page. As a result, users can print from off campus and pick up their print job at any UIW Print connected printer. Instructions for web print are available here.

Mobile Printing- Employees will be able to print directly from Smartphones, Tablets, and other similar mobile devices. This feature is currently in testing and will be rolled out soon.

USB Printing- Employees can print from USB devices by plugging into the printer and swiping their ID.

Student Printing

All students will begin the year with $1.00 in their UIW print account. Students add money to their print account through Cardinal Apps using a credit card, debit card, or prepaid card. Click here for student instructions on adding money.

The GoPrint system will no longer be in operation. If students have GoPrint cards with value on them, they can transfer this value into the new system by visiting the Library circulation desk or the Help Desk.

Service and Support

Toner - Toner levels are monitored proactively and when toner levels fall below 20% new toner will be shipped directly to where it is required.

Support - If there is a printer problem, the first line of troubleshooting is contacting the UIW help desk. Should it be necessary, a Dahill service technician will be requested. Dahill has a one business day service level agreement with UIW. Don't forget if one printer is having an issue, employees and students can release their print job at any UIW Print connected printer (all Xerox machines).