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UIW's information resources division staff standing in front of the clock tower.

Information Resources Division

COVID-19 Response Efforts

The Information Resources Division is working diligently to support University COVID-19 mitigation and response efforts. We have set up web pages to assist planning for online instruction and for those that may be working and learning remotely. Please review these sites for information and tools that will help you during this unique time. We will also post updates and relevant information regarding technology on this page.

UIW will maintain Help Desk operations via walk in, phone, and email.

Walk in support hours have been adjusted to 7 a.m. - 5 p.m. Monday - Friday.

Latest Technology Information

All UIW students now have access to the Adobe Creative Cloud suite at no cost through the 31st of May 2020. Students should login through Cardinal Apps and click on "Download Adobe Software" to install.

SEC Help Desk Info

Fall and Spring Walk-in Hours
M-Th | 7 am - 7 pm
Friday | 7 am - 5 pm

Summer Walk-in Hours
M-F | 7 am - 5 pm


Hours subject to change during Christmas and Summer Breaks.

Please check back on this page to keep up to date with our hours of operation.

24x7 Phone and Email Support

(210) 829.2721
helpdesk@uiwtx.edu

Help Desk Service Request Form