Available Software for Faculty and Staff
The Office of Teaching, Learning, and Technology (OTLT) and Information Technology (IT) offer many site-licensed software titles and services that faculty, staff, and students can use. This page will tell you which software is generally available, how to get started, and what to do for support.
NOTE: Some departments offer software to faculty, staff,and students independently so check with your department to see if they offer other options not found here. OTLT and IT rely on colleges and departments to share software titles that are frequently used by faculty, staff, and students in their areas.
Available Software (Click a tile to learn more)
What is Acrobat Pro?
Acrobat Pro (aka Acrobat, Acrobat DC, etc.) is the complete all-in-one PDF and e-signature solution and offers secure, effortless productivity and collaboration. Acrobat Pro serves as the most robust and comprehensive PDF tool available at UIW, with features such as...
- Ability to edit and overhaul PDF files.
- Can convert PDFs to and from Word, PowerPoint, Excel, HTML, and picture graphic files.
- Add, manage, and request signatures on PDF files.
- Compress PDF documents to reduce file size, or merge multiple files into one PDF.
- Ability to secure and Lockdown PDFs through password protection, user assignment, or end-to-end encryption.
Training + Support Resources
Training
- Get started with Acrobat Pro
- Acrobat tutorials - Learn to use Acrobat Pro
- LinkedIn Learning training course - A comprehensive guide to learning Acrobat Pro
- To view with a free LinkedIn Learning account, login to Cardinal Apps and find the LinkedIn Learning app to create an account and come back to open the link.
Support
- Acrobat Pro Learn & Support site
- Visit the Adobe Acrobat Community to be inspired and get answers to top questions.
Accessibility
- View accessibility conformance reports for Adobe solutions.
- Visit Adobe's accessibility resource site to learn about features and options available in Adobe apps.
Support
- Have issues or questions regarding installation and licensing Adobe Acrobat?
- Contact the UIW Help Desk at helpdesk@uiwtx.edu or (210) 829-2721
- Want a walkthrough or training on Adobe Acrobat?
- Contact a Software Specialist at software@uiwtx.edu
What is Adobe Creative Cloud?
Adobe Creative Cloud is a collection of apps and online services for designing print and online media, video editing, web development, photography, and more. Adobe's suite offers professional-grade tools to learn new skills and take advantage of a wide range of cutting-edge software in areas like photography, office productivity, graphic design, video production, and more. Use ACC for all your creative projects, photography, graphic design, video editing, UX design, drawing, painting, social media layouts, and beyond.
To learn all about the apps and services available to UIW employees, visit our 'Adobe at UIW' webpage below.
Accessibility
- View accessibility conformance reports for Adobe solutions.
- Visit Adobe's accessibility resource site to learn about features and options available in Adobe apps.
Support
- Installation, login, or access troubles?
- Contact the Help Desk or call (210) 829-2721
- Have product/feature questions or issues?
- Utilize Adobe's Community Support forums, as it's likely your question or issue has been experienced and documented.
What is Adobe Sign?
Adobe Sign (sometimes called "Acrobat Sign") is an electronic signature solution that allows users to sign, send, and manage digital documents securely and legally. Once signed in, users can upload documents in various formats, such as PDFs, Word documents, or images, and add signature fields or other form fields as needed. Recipients can then be invited to sign the document with a simple email, either by simply typing their name, drawing a signature, or uploading an image of their signature. Adobe Sign also offers additional features like reminders, notifications, and the ability to track the progress of the document throughout the signing process.
Adobe Sign ensures the security and integrity of the signed documents through encryption and compliance with industry standards and regulations, such as the ESIGN Act and the EU eIDAS regulation. It provides a convenient and efficient way to handle document signing, saving time, reducing paperwork, and enabling remote collaboration.
How to access Adobe Sign
Adobe Sign can be accessed via the 'Adobe Sign' application in Cardinal Apps.
Resources for Adobe Sign
Training
Support
- Issues with using Adobe Sign?
- Contact the Help Desk or call (210) 829-2721
- Have product/feature questions or issues?
What is Adobe Stock?
Adobe Stock is an online platform that offers a vast collection of high-quality, royalty-free stock photos and illustrations for use in creative projects. Being fully integrated with Creative Cloud, users can seamlessly access and license high-quality visual content directly within other Adobe applications.
Training + Support Resources
- How to access Adobe Stock at UIW
- Stock tutorials - Learn how to effectively use Adobe Stock
- Explore Adobe Stock with this LinkedIn Learning video
- To view with a free LinkedIn Learning account, login to Cardinal Apps and find the LinkedIn Learning app to create an account and come back to open the link.
What is Ally?
Ally is an integrated accessibility tool in Canvas that offers alternative formats for students to engage with course materials. Additionally, it provides instructors with guidance on enhancing content accessibility. This functionality enhances the learning experience for both students and instructors, empowering them to customize the experience according to their individual needs and preferences.
How to get Ally
How to get Ally in your Canvas course
Ally is available, upon request, to instructors or course-facilitators with a Canvas course. To have Ally functionality turned on within your course, contact a Software Specialist at software@uiwtx.edu.
What does it look like and how can students find it?
Once Ally is turned on, Ally functionality can be found throughout your Canvas course. Wherever you see the Ally icon in Canvas (pictured left), click, select the file type needed, then download.
You can also submit other electronic files to the Ally File Transformer to convert your file into one of the alternative formats Ally offers.
Support
- Are students having issues?
- Questions about using Ally in Canvas?
- Contact a Software Specialist for one-on-one assistance.
What is Camtasia?
Camtasia provides an all-in-one solution for screen capture, media annotation, and audio/video editing. Built for educators, Camtasia makes it simple to instantly record and create professional-looking videos on Windows or macOS devices.
How to get Camtasia
Camtasia 2023 and beyond require a TechSmith account, which is free, to use the app. Learn how to create a TechSmith account and install Camtasia below.
Training + Support Resources
- Camtasia tutorials - Free, three to five-minute training videos, tutorials, and guides to get started.
- TechSmith community site - Get help from experiences, troubleshooting tips, and insights from the TechSmith user community.
- TechSmith Academy - A premium, free learning platform to help educators from all levels of mastery learn more about video creation.
- Learn about the new features in Camtasia 2023
Accessibility
Camtasia has many built-in tools that allow instructors to inject accessibility considerations into their video materials.
Support
- Installation troubles?
- Contact the UIW Help Desk at helpdesk@uiwtx.edu
- Need training or one-on-one help?
- Need product support regarding a feature or issue?
What is EchoVideo?
EchoVideo is a cloud-based video platform that allows HPS instructors to record, store, and distribute educational content such as lectures, presentations, and other classroom activities. It's an easy way for HPS educators to create and share video content with their students, while also including a bevy of tools for students to engage with shared material and collaborate with their peers.
The platform is also integrated with Canvas, making it easy for HPS educators to record lectures and deliver their course content in the same space as other learning materials. EchoVideo also includes analytics and reporting tools, allowing instructors to track student engagement and assess the effectiveness of their teaching.
Learn more about EchoVideo with our dedicated webpage below.
Accessibility
Support
- Instructors experiencing issues with EchoVideo recordings, schedules, or classroom equipment should contact their on-site HPS Technical Support Specialist (TSS)
- If the local TSS is off-site, contact the UIW Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu
- Instructors located at the School of Osteopathic Medicine (SOM) should contact Anita Reyes at alreyes4@uiwtx.edu
- Instructors seeking training, tutorials, or product questions should contact a Software Specialist to get help with using EchoVideo.
What is Edpuzzle?
Edpuzzle is a way to create and use new or existing online videos within courses to engage students. You can track student comprehension and how many times they view material. Additionally, by using the built-in voice narration and question tools, instructors can add customized content to videos. In addition to creating a video, instructors can use videos from YouTube, Khan Academy, Crash Course, and more.
How to use Edpuzzle
To use Edpuzzle, all you'll need to do is create an instructor account. Learn how to get started with Edpuzzle below.
- Learn how to get started with an Edpuzzle account
- Already have an account but it's using a different email address? Learn how to perform an account changeover.
Training + Support Resources
- Get certified with Edpuzzle with these self-paced courses
- Register and attend free Edpuzzle webinars
- We recommend the Edpuzzle and Canvas 101 webinar (video)
- Visit the Edpuzzle YouTube channel - Find convenient, short, and free videos to get started.
- The Edpuzzle Blog provides an excellent place for ideas to use Edpuzzle in your course to inspire engagement
- Read the Edpuzzle FAQ for more great information on using the platform.
Accessibility
Support
- Have product questions or issues regarding Edpuzzle?
- Looking for training on Edpuzzle?
What is Epson iProjection?
Epson iProjection is software that allows classroom facilitators or students to wirelessly connect a Windows, macOS, Chromebook, iOS, or Android device to a room's projector from anywhere in the room. This empowers the facilitator to leave the front of the class, enabling them to avoid being tied down to the podium or room's connection area.
The platform also supports a split view, where up to 4 people can connect their screens simultaneously on the projector. This is great for collaborative processes and student presentations.
Can I use iProjection? If so, where?
Epson iProjection can only be used in rooms where a compatible Epson projector is found. Check to see if your classroom is compatible with this room compatibility sheet.
How to get iProjection
Epson iProjection can be downloaded to any Windows, Chromebook, Mac, iOS, or Android device.
- How to install iProjection for Windows
- How to install iProjection for macOS
- Installing other versions of iProjection...
iProjection Resources
Written Guide
Video Guide
Accessibility
Support
- Experiencing AV issues involving the projector or abnormal functionality using a classroom?
- Contact the UIW Help Desk at helpdesk@uiwtx.edu or (210) 829-2721
- Need one-on-one support on using Epson iProjection?
What is ExamSoft and Examplify?
ExamSoft issues Examplify, which is an assessment software that provides a secure and controlled environment for administering exams digitally. Currently, this is only available to the Health Professions Schools. If you are not a member of one of the sites listed below, you will not be able to use or login to ExamSoft.
Login to Your Site's ExamSoft Portal
HPS Instructors and exam-administrators can login to their respective portals after their account has been created by their site administrator.** Each site has their own administrator and if you are unsure who your site admin is, contact software@uiwtx.edu
ExamSoft Portals (Enterprise)
The following portals can be accessed through the Cardinal Apps dashboard or through the links below.
ExamSoft Portals (Legacy)
The following portal links are unique to each site and cannot be accessed through Cardinal Apps.
- Doctor of Physical Therapy
- Feik School of Pharmacy
- Master of Biomedical Sciences
- Master of Science in Athletic Training
- Rosenberg School of Optometry
**Your ExamSoft login information is different than your Cardinal Apps login and will provided by your site's ExamSoft admin.
ExamSoft Resources for Instructors and Exam-creators
The resources below focus on help topics for instructors and exam-creators.
- New Exam-maker or administrator? Start learning here.
- Browse through the exam-maker and admin help articles. Learn how to create exams, manage your portal, and more.
- On-demand ExamSoft Training webinars.
- Browse how-to articles and other resources for your exam-takers.
- Need to guide students?
- Send them to the Available Software for Students page where the ExamSoft tile covers comprehensive processes for iPad, Windows and Mac, and ExamID and monitor.
Accessibility
ExamSoft Support
- Experiencing issues with using ExamSoft, test creation, or exam configurations?
- Help center and chat: https://support.examsoft.com
- 24/7 Phone: https://examsoft.com/contact/#phone-support
- Email: examsoft-support@turnitin.com
- Experiencing issues logging into the ExamSoft portal?
- Contact your local ExamSoft admin or Technical Support Specialist
- Having issues with courses or grades in ExamSoft to Canvas?
What is Flip?
Flip, formally called Flipgrid, is a tool to create video discussions that can be integrated within Canvas. While you can use video submissions within Canvas discussions boards, Flip is specifically designed for an immersive, colorful, and collaborative video experience.
How to get started with Flip
Flip is available through Canvas as an added app. To use Flip in Canvas, you'll first need to create a Flip account and then you'll be free to setup Flip assignments. Learn how to get started with the guides below.
- Create your Flip account
- Setup the Flip integration within your Canvas course
- You must follow this step for each course you plan to add Flip
- How to create Flip assignments within Canvas
Note: Students do not need to create a Flip account and will not need to traverse outside of Canvas for any Flip assignment. They will need to complete the assignment entirely from the assignment's page within Canvas.
Training + Support Resources
Canvas Integration
- Canvas integration FAQs
- Features and limitations of the Canvas app
- Troubleshooting the Canvas integration for Flip
- How to uninstall the Canvas integration for Flip
Other Resources
- View the educator toolkit for Flip
- Remote learning with Flip
- Looking for inspiration? - See some best practices, tips, and ideas with using Flip
- Visit the Flip YouTube channel - Watch detailed, bite-sized video tutorials on all aspects of Flip.
- Attend/find free events from Flip featuring inspirational guests
- Download the Flip app for mobile to view student submissions.
Accessibility
Support
- Need help with using Flip?
- Visit the Flip help center or reference their troubleshooting guide.
- Canvas integration troubles or questions?
What is Hypothesis?
Hypothesis is an easy-to-use social annotation tool within Canvas that makes assigned readings active, visible, and social by enabling students to add comments and start conversations directly within the margins of digital text.
To view a thorough overview of Hypothesis and how to use it in Canvas, visit the 'Hypothesis at UIW' page below.
Accessibility
Review the resources below to learn more about accessibility at Hypothesis.
Support
- Need assistance setting up Hypothesis in Canvas?
- Having trouble using Hypothesis?
- Instructors and students can open up a support ticket with Hypothesis to get direct help with questions and troubleshooting.
What is JMP?
JMP (originally "John's Macintosh Project" after the founder) is a statistical analysis software developed by SAS Institute. It's used for data visualization, exploration, and statistical analysis and provides tools for data manipulation, hypothesis testing, regression analysis, and other advanced statistical techniques. It's commonly used by researchers, scientists, and analysts to make data-driven decisions and gain insights from complex datasets.
How to access JMP
JMP can be downloaded and installed on a personal computing device running Windows or macOS. To install JMP on site computers or computer labs, contact the Help Desk at (210) 832-2721. To install on a personal device, follow the instruction below...
- Head to the download portal, and select the "JMP for XXX" folder that represents your operating system.
- This link is only accessible to UIW personnel with an active UIW login.
- Download run the installer to complete setup.
- Upon first opening the app, JMP will ask you for a license file. Head back to the download portal in the "SID Files (License)" folder and download the license file for your operating system to activate the product.
Training + Support Resources
- JMP Community Page
- Primary resource for JMP software. Start or join a conversation to share tips and tricks with other JMP users. Read blog posts, download and share JMP add-ins, scripts, sample data and more.
- Start learning with the JMP Academy.
- Peruse JMP's knowledge base and FAQ page to find known problems, other user experiences, solutions and more.
- Prefer to watch content? Take a deep dive into the JMP Analytic Workflow with free on-demand and live courses and webinars.
Accessibility
Contact accessibility@sas.com to receive resources or guides related to accessibility features or concerns.
Support
- Installation or licensing issues?
- Contact the UIW Help Desk at helpdesk@uiwtx.edu or (210) 829-2721
- Product issues or troubleshooting?
What is LinkedIn Learning?
LinkedIn Learning (formally Lynda.com) is an on-demand video learning platform to help you develop and enhance skills to attain professional and personal goals. With over 15,000 on-demand courses and pathways waiting, free access to LinkedIn Learning is provided to all active UIW faculty, staff, and students.
How to access LinkedIn Learning
- LinkedIn Learning can be accessed through the Cardinal Apps portal. Find the 'LinkedIn Learning' app to get started.
- Never opened the app? View the first-time LinkedIn Learning login guide.
Training + Support Resources
- How to use LinkedIn Learning (PDF)
- Gaining skills with LinkedIn Learning (video)
- How to link or embed LinkedIn Learning content outside of LinkedIn
- How to connect a personal LinkedIn Account to your Learning profile
- Linking a personal account can be done at any time and separated just as conveniently.
- Learn how to use LinkedIn Learning with Canvas and assign students specific videos and courses.
Accessibility
LinkedIn audits their products—internally and through a third party—using assistive technology such as screen reading software (e.g., JAWS, NVDA, VoiceOver and TalkBack).
Support
- Receiving an error when trying to access LinkedIn Learning?
- Contact the UIW Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu
- Need one-on-one training or Canvas integration help?
- Contact a Software Specialist.
- Have product questions or issues?
What is MAXQDA?
MAXQDA is a software program designed for qualitative data analysis (QDA). It is widely used by researchers, academics, and professionals in various fields to analyze and interpret qualitative data, such as interviews, focus group discussions, surveys, documents, audio recordings, videos, and more
How to access MAXQDA
For guidance on the installation process of MAXQDA 2022, encompassing the application itself and the diverse array of learning resources it provides, please visit our MAXQDA webpage through the link provided below.
Accessibility
Support
- Issues installing or accessing MAXQDA 2022?
- Contact the UIW Help Desk at (210) 829-2721 or at helpdesk@uiwtx.edu
- Need help using MAXQDA 2022?
What is Microsoft 365?
Microsoft 365 (formerly known as Microsoft Office) is a suite of productivity tools and cloud-based services developed by Microsoft. It provides a collection of applications and services that are commonly used in offices, schools, and various other organizations such as Word, PowerPoint, Excel, Outlook, and more. These apps and services are available at no cost to all UIW faculty, staff, and enrolled students and help you stay connected, be productive, collaboratively work, and get things done.
Visit our dedicated Microsoft 365 webpage below to learn how to get started with Microsoft apps and services.
Accessibility
Microsoft has an extensive library of resources dedicated to understanding accessible and inclusive elements of Microsoft services. Visit the resources below to learn about the accessibility features available to you in these products.
Support
- Trouble with installation, signing in, or receiving errors when using Microsoft 365 apps or services?
- Contact the UIW Help Desk at (210) 829-2721 or at helpdesk@uiwtx.edu
- Looking for one-on-one or training on M365 products?
What is Microsoft Bookings?
Microsoft Bookings (aka Bookings) is an online scheduling tool that integrates with other Microsoft products and your personal UIW calendar. Anyone at UIW can use this application to customize their own personal 'Bookings link' which allows students or colleagues to book appointments based on your availability, so you can spend less time scheduling and more time meeting.
How to get Microsoft Bookings
Bookings can be found within the Cardinal Apps portal under the 'Office 365 Apps' tab or accessed directly here. If you cannot find the app, try searching for it using the 'Search Apps' prompt at the top of the page.
Training + Support Resources
Microsoft Bookings is split up into two parts; Personal and Shared Bookings.
Personal Bookings page
A Personal Bookings page (also known as 'Bookings with me') is meant for most individuals and is ideal for setting up one-on-one meetings such as office hours, meetings, trainings, help sessions, etc.
Shared Bookings page
A Shared Bookings page is not meant for most individuals, instead, is ideal for groups or departments to provide clients or students with availability options to schedule meetings with individuals on a team.
Accessibility
Support for Bookings
- Can't find Bookings within Cardinal Apps?
- Contact the UIW Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu
- Need product support or help getting starting?
What are Microsoft Forms?
Microsoft Forms is an online survey and quiz tool with a robust range of features. It allows individuals to easily create, distribute, and analyze surveys, quizzes, and polls to gather feedback, assess participant understanding, and engage with others in an interactive and digital format. Forms can be shared with dedicated sharing links or QR code, generated by the app.
How to access Microsoft Forms
Microsoft Forms is only available online through a web-browser, as there are no downloadable or mobile versions available.
- Login to Cardinal Apps and find the Microsoft Bookings app within the 'Office 365 Apps' tab.
Training + Support Resources
- Microsoft Forms help and learning portal - a comprehensive space to learn everything about Forms.
- Become a Forms master with this comprehensive LinkedIn Learning training course, free to all UIW personnel.
- A LinkedIn Learning account is required to view the video. Head to Cardinal Apps and find the LinkedIn Learning app to create an account and come back to click the link afterwards.
Accessibility
- Accessibility at Microsoft
- Microsoft Forms accessibility choices
- The Accessibility help and learning center at Microsoft
Support
- Can't find Forms within Cardinal Apps?
- Contact the UIW Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu
- Need product support or help getting starting?
What is the Immersive Reader?
The Microsoft Immersive Reader is a powerful tool designed to enhance reading and comprehension for individuals with various learning abilities. It's part of Microsoft's suite of accessibility features and is available in various Microsoft products like Microsoft Edge, Microsoft Word, OneNote, Outlook, and even integrated throughout Canvas. The Immersive Reader provides a range of features to make on-screen content more accessible, such as:
- Text-to-Speech: It reads the text aloud, allowing users to listen to the content instead of reading it. Users can adjust the reading speed and choose different voices.
- Text Customization: Users can customize the appearance of the text by adjusting font size, style, color, spacing, and background color to make it more readable.
- Line Focus: This feature highlights a few lines of text at a time, reducing distractions and making it easier to focus on reading.
- Parts of Speech Highlighting: It highlights nouns, verbs, adjectives, and adverbs, helping users understand sentence structure and grammar.
- Picture Dictionary: Immersive Reader can display images to represent words, which can be helpful for visual learners.
- Translation: It can translate text into various languages, promoting language learning and supporting multilingual users.
- Read Aloud in Different Languages: Users can listen to the text being read in different languages, aiding language learning and comprehension.
- Syllable Division: This feature breaks words into syllables, aiding in pronunciation and understanding.
Where to find the Immersive Reader
Immersive Reader is available in most Microsoft apps including Word, Outlook, OneNote, Teams, and the Edge Browser. Most importantly, It is also built into Canvas. Download this helpful information sheet to learn where locate the Immersive Reader in all these apps.
Microsoft 365
Immersive Reader can be found in various Microsoft applications both online and via their desktop and mobile applications.
- Use Immersive Reader in Word.
- Use Immersive Reader in PowerPoint.
- Use Immersive Reader in OneNote.
- Use Immersive Reader in Outlook.
- Use Immersive Reader in Teams.
Canvas
Immersive Reader is also built into Canvas and can be found in all your course pages. View how you can activate the feature here.
Training + Support Resources
- Download the official instruction sheet (pdf) for a quick overview of features available in Immersive Reader.
- Visit the Microsoft Educator Center to explore the Research related to the Immersive Reader's many features.
- For a deep dive into the Immersive Reader, explore the "All about Immersive Reader" website at the Microsoft Educator Center.
Support
- For all support inquires or one-on-one training, contact a software@uiwtx.edu.
What is OneDrive?
OneDrive offers secure cloud storage that allows all UIW faculty and staff to seamlessly collaborate and access files from anywhere with an internet connection.
Benefits of using OneDrive
- Automatically save a backup copy of your files
- Access files from anywhere (Online, desktop, or mobile apps)
- Easily switch between different devices
- Share files with anyone, anywhere.
- UIW provides all users 5TB of storage space to be used freely
- 100GB Maximum single file size
How to access Microsoft OneDrive
Online (Cardinal Apps)
Being the easiest to access and use, the web version of OneDrive allows users to upload and share files from any device running a web-browser with an internet connection.
- Login to Cardinal Apps and click on the ' OneDrive' tile, found under the 'Office 365 apps' or the 'Popular apps' tab.
Desktop (Local app)
The benefit of installing OneDrive locally to your computer is saving and navigating your cloud storage folders from within your computer's file menu. Some individuals prefer this to only a single place to access files. OneDrive comes pre-installed on all UIW-issued devices. If you'd like to use OneDrive locally on a personal computing device, use the link below.
Mobile (iOS or Android)
Training + Support Resources
- Microsoft OneDrive help and learning portal - learn everything about OneDrive
- Comprehensive OneDrive LinkedIn Training course, free to all UIW employees.
- A LinkedIn Learning account is required to view the two videos above. See the LinkedIn Learning tile on this page or head to Cardinal Apps and find the LinkedIn Learning app to create an account and come back to click the link afterwards.
Accessibility
Support
- Have installation or configuration issues?
- Contact the UIW Help Desk at (210) 829-2721 or at helpdesk@uiwtx.edu
- Looking for one-on-one or departmental training?
- Contact a Software Specialist
What is Microsoft Outlook?
Microsoft Outlook is the employee mail application that all UIW faculty and staff are assigned upon enrollment and serves as the center of the academic life at UIW. All employee @uiwtx.edu email addresses are Outlook addresses.
Accessing and Using Microsoft Outlook
Outlook can be accessed anywhere that allows for an Outlook.com email address to be added or viewed and is generally the same experience from any device. Where Outlook is accessed is a matter of preference.
Online (Cardinal Apps)
Login to Cardinal Apps and find the 'Outlook' app to open your inbox. Learn how to use Outlook online with this quick-start guide.
Desktop (Local app)
Outlook is available as a part of the Microsoft 365 suite of applications that can be downloaded through your Cardinal Apps portal. Outlook comes pre-installed on all UIW-issued devices. If you'd like to use OneDrive locally on a personal computing device, use the link below to learn how to install your employee mail.
Mobile (iOS or Android)
Prefer to email on the go? The dedicated Outlook mobile app is a great way to have your inbox in the palm of your hands, from anywhere with an internet connection.
Training + Support Resources
Accessibility
Support
- Installation issues or receiving an error when using Outlook?
- Contact the UIW Help Desk at (210) 829-2721 or at helpdesk@uiwtx.edu
- Have questions on what's possible with Outlook?
- Want one-on-one training?
Classic Stream Notice
The following information discusses the New Stream experience found in OneDrive, SharePoint, and Teams. Microsoft is retiring the current iteration of Stream (called Classic Stream) within the coming year. After August 1, 2023 you will no longer be able to upload content to Classic Stream and on Jan 1, 2024 the portal will be closed entirely.
Want to learn more? Visit our Microsoft Stream webpage to learn about the changes.
What is Microsoft Stream?
Microsoft Stream is a video player built-into the Microsoft ecosystem, commonly denoted by it's pink color schema and rich-feature set. All videos upload into OneDrive or shared within the Microsoft 365 ecosystem (such as SharePoint, Teams, Outlook, etc.) will play in the Stream video player and benefit from a bevy of features and conveniences for viewers.
Features in Microsoft Stream
- Create sharing links for internal and external video sharing
- Embed videos for intra-organizational viewing
- Tag others in video comments to start a conversation
- Chapter creation for video content
- Create your own video description area with a Rich Content Editor.
- #tags can be added in the 'About Video' section on a video to allow users to search a shared folder, group site, or the (New) Stream web app for specific tagged content.
- Automatically create, view, edit, and manage video transcripts and closed captions
- Video playback speed options
- Detailed analytics with retention curves, unique viewers, and total views on all videos
- Add custom thumbnails to videos
- Enable 'Noise suppression' for a video to eliminate background noise in the audio
- Create and share video playlists
- Noise removal switch for uploaded and existing content
How to use Microsoft Stream with video content
Simply upload a supported video file to your OneDrive, SharePoint, or Teams site and your video will have all the benefits that Stream brings. Additionally, Stream offers a recording tool that can record your screen, microphone, and desktop.
Accessibility
Support
- Having issues using Microsoft Stream?
- Contact the UIW Help Desk at helpdesk@uiwtx.edu or (210) 829-2721
- Have questions about the Stream experience?
- Contact a Software Specialist at software@uiwtx.edu
- Looking to have your Classic Stream content migrated before January 1, 2024?
What is Microsoft Teams?
Microsoft Teams (aka Teams) is a workspace for real-time collaboration and communication, meetings, file and app sharing, and more. To learn all about Teams, its features, benefits, and what it can bring for your communicative efforts at UIW, visit the dedicated Teams at UIW page below!
Accessibility
Support
- Need help using Teams?
- Visit the Help and Learning portal for Microsoft Teams -- View articles and solutions to thousands of issues and experiences.
- Issues regarding installation, setup, or signing into Teams?
- Contact the UIW Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu
- Need one-on-one or a department training?
- Contact a Software Specialist.
- Not sure about recording meetings or students?
- Review UIW's Teleconferencing Recording and Privacy Policy.
What is Padlet?
Padlet is an easy to use website software tool for collaborating with others while allowing tutors and students to share ideas, information, and knowledge within the online boards you create.
How to access Padlet
Padlet accounts must first be requested and granted to UIW members. Once that's finished, you can get started with using Padlet in Canvas. Learn how to get started with Padlet below.
- Contact a Software Specialist to request access to Padlet.
- After contact, you'll receive a unique username/password via email and will be able to login to the UIW Padlet portal.
- Get started by creating a Padlet assignment in Canvas
Training + Support Resources
- Visit Padlet's YouTube channel for quick, visual walkthroughs of Padlet
- Visit the Padlet Gallery - View some great examples and gain inspiration on how you can use Padlet in your learning space.
- Padlet video tutorial for Teachers (video)
- Learn how to teach with Padlet (video)
Accessibility
Support
- Need help accessing or logging into Padlet?
- Need technical help?
What is Poll Everywhere?
Poll Everywhere is an audience response system that allows instructors to create a variety of interactive activities that students can respond to using their smartphones or any device with an internet browser. Each presenter receives a dedicated, yet customizable, response link that participants can use to respond to activities. Visit our Poll Everywhere webpage below to learn about the myriad of activity types, resources to get started, and more.
Accessibility
Support
- Looking for access, training, or guidance on using Poll Everywhere?
- Product issues or questions?
- Visit the Poll Everywhere support center or peruse their troubleshooting articles and guides
What is Qualtrics?
Qualtrics is a comprehensive online survey and experience management platform. It enables organizations, including educational institutions, to create, distribute, and analyze surveys and feedback to gather insights from various stakeholders. Qualtrics offers advanced features for designing surveys, collecting data, analyzing responses, and making data-driven decisions to improve experiences and outcomes. With approximately 23 different question types, Qualtrics allows you to be flexible and get creative with your surveys.
How to access Qualtrics
- Qualtrics is a web-based application, meaning it can be accessed from anywhere with a web browser. It's available through Cardinal Apps within the 'UIW apps' or 'Apps' tabs.
- UIW's license allows for unlimited surveys, responses, and persistent email and phone support.
Training + Support Resources
- Start here: 'Qualtrics Basics' asynchronous course.
- View on-demand webinars, directly from Qualtrics
- Read and review online Qualtrics help guides
- Delve into the Qualtrics community site - Learn about issues and solutions other Qualtrics users have experienced.
- Visit the "New features in Qualtrics" page to keep up with all the changes to the platform.
Accessibility
- Read Qualtrics' commitment to accessible products, as well as VPAT reports for each product.
- Read about accessibility options that can be built into surveys.
Support
- Need assistance with deploying surveys, working with data, or have questions about legalities?
- Before sending anything out, please review UIW's policy for conducting surveys. Contact the Office of Institutional Research for any further inquires.
- The Qualtrics Support Portal will allow you to login and contact Qualtrics support directly to open support cases that cannot be solved in-house. At the support portal, choose "Sign In with SSO" and the Organization ID is <uiwtxuw>
- Questions issues accessing Qualtrics?
- Please, contact a Software Specialist.
What is the Respondus 4.0 Exam Creator?
The Respondus 4.0 Exam Creator (sometimes called Respondus 4.0 or R4EC) is a powerful software tool for converting existing quizzes and exams in common formats (Word documents, .csv, .txt, .rtf) to Canvas quizzes.
Please note that, the exam creator only works with Classic Quizzes at this point in time. If you need to create a 'New' Quiz in Canvas, first export your exam to create a Classic Quiz, then use the migration tool in Quizzes to convert your new Classic Quiz into a 'New' Quiz.
Why use Respondus 4.0 Exam Creator?
If you have paper or legacy assessments that you'd like to easily get into a Canvas format, Respondus 4.0 Exam Creator (sometimes called Respondus 4.0) is available. Respondus 4.0 is only available on Windows devices, but it allows instructors to create assessments entirely offline in familiar environments and import them into Canvas with ease.
How to get Respondus 4.0 Exam Creator
Respondus 4.0 is only available on Windows devices and there is no Mac version available. If you require admin credentials to install the program on your UIW-issued device, contact the UIW Help Desk at helpdesk@uiwtx.edu or (210) 829-2721.
- Download the Respondus Exam 4.0 Creator (PC Only)
- If you are asked for a username and password during install, you'll need to contact the UIW Help Desk to assist in the installation.
- Post-install, launch Respondus 4.0 and enter the following information exactly.
- Institution Name: University of the Incarnate Word
- Local Support: agott@uiwtx.edu
- Installation Password: The case-specific installation password can be found within this secure UIW-only link.
- When asked either to 'Continue' or 'Create Folder', click the 'Create Folder' button.
- When asked to "Choose LMS Personality" select Canvas from the drop-down menu to finish.
What are some resources for the Respondus 4.0 Exam Creator?
- Features overview of R4EC
- Comprehensive video tutorials on using R4EC
- Respondus Test Bank Network - Free resource for instructors to utilize test banks from authorized, published textbooks.
- Technical Requirements for Respondus 4.0 - Can your device run it?
What is the Respondus LockDown Browser?
Respondus LockDown Browser is a custom browser that locks down a student's testing environment so that they are unable to navigate to other web pages or open other applications on the device they are taking the exam on.
Why Use Respondus LockDown Browser?
Although Respondus LockDown Browser does not fully protect against academic dishonesty on its own, it may be useful to you if you would like the following features during a Canvas Quiz:
- Prevention of access to other applications including messaging, screen-sharing, virtual machines, and remote desktops.
- Printing and screen capture functions are disabled.
- Copying and pasting anything to or from an assessment is prevented.
- Right-click menu options, function keys, keyboard shortcuts and task switching are disabled.
- An assessment cannot be exited until the student submits it for grading.
- There's a built-in help function for a student to get immediate troubleshooting help during an exam, directly from Respondus.
How to use Respondus LockDown Browser in your Canvas course.
It's recommended for you and your students to practice with a quiz/exam worth zero points some time ahead of your first graded quiz with Respondus LockDown Browser. This is due to each student needing to download, install, and login to the LockDown Browser software.
How can students download the Respondus LockDown Browser?
The LockDown Browser can be downloaded directly on UIW's dedicated Respondus page, which you may copy and post within your course. Students will only need to download it once and more educational and helpful resources on using the program can be found on the Available Software for Students page.
Are there any resources for instructors?
- Instructor Resources for LockDown Browser
- Student Support for Respondus LockDown Browser
- If you'd like to attend a training webinar hosted by Respondus, you'll find dates and registration information at the Respondus webinar information site.
Accessibility
Respondus maintains a knowledge base article that provides the latest details on how LockDown Browser and Respondus Monitor work with various assistive technologies. If you have questions, please email accessibility@respondus.com
What is Respondus Monitor?
Respondus Monitor is a video-monitoring service that works alongside Respondus LockDown Browser. After a student takes an exam, instructors can review exam footage from the student's device to check for any suspect behavior, ensuring academic integrity to the fullest.
Tips and Tricks to using Respondus Monitor
- Make sure you learn about the program as there are some technicalities to using it -- here are some resources from the Respondus on using Monitor and getting familiar with it.
- There is a Help Center at the top of browser students can access if they are having difficulties during the quiz.
- Respondus Monitor video retention is not permanent, and do expire. They are removed based on the date they are recorded, not the date the course ends.
- The average video processing time is 12 hours, however this may take up to 48 hours.
How do I enable Respondus Monitor on a Canvas quiz?
This setting can be activated for any quiz where Respondus LockDown Browser is enabled and can also be set up to live proctor using web conferencing apps such as Zoom or Microsoft Teams (See the nest tile).
What is SoftChalk Cloud?
SoftChalk Cloud is an e-learning content authoring and management platform designed for educators. It allows educators to create interactive and engaging digital content, such as lessons, quizzes, and activities, without extensive technical skills. SoftChalk Cloud also provides tools for sharing, managing, and delivering this content to students directly into Canvas, the university's LMS. It's commonly used to enhance online courses and create interactive educational materials.
How to access SoftChalk
Training + Support Resources
- Check out the SoftChalk YouTube channel, packed with tutorials, explanations, use-cases, experiences from other instructors, and more.
- Get online training fast with their instructor-led guides and self-paced learning opportunities.
- Register and attend scheduled webinars, directly from SoftChalk.
Accessibility
SoftChalk Resources
- Having issues creating a SoftChalk account?
- Have a product issue or question?
- Visit the SoftChalk support site to find community articles and solutions related to some common experiences.
What is SPSS Statistics?
IBM SPSS Statistics (aka SPSS) is a software application used for statistical analysis. It allows users, particularly researchers and analysts, to analyze and interpret data from various sources. The software offers a wide range of statistical techniques, data visualization tools, and reporting options. It's commonly used for tasks like data manipulation, hypothesis testing, regression analysis, and more, making it a powerful tool for making data-driven decisions and deriving insights from complex datasets.
How to get SPSS Statistics
UIW has downloadable versions of SPSS available for faculty, staff, and students to use on a UIW-issued or personal device. The most current version is SPSS 29.* Use the resource below to get started with SPSS.
- Learn how to install and license SPSS Statistics
- Alternatively, SPSS Statistics is also installed on the UIW vLab for everyone to use from any web browser.
*SPSS 27, 29, and 28 are the available versions to download directly. If you require an older version of SPSS (23-26) then contact a Software Specialist directly.
Training + Support Resources
There are a bevy of resources that IBM offers to help you get the most out of any case you're using SPSS with.
- Learn what's new in SPSS 29
- Take free and premium, self-paced courses from IBM on using the software
- View and attend their on-demand 'tech-talks' where they explore the powerful features and capabilities of the software.
- Get started with their learning guide and blogs on data analytics with SPSS.
- Visit the IBM Data Science Community for worldwide discussions, files, solutions, and outreach.
Accessibility
- Read IBM's SPSS Statistics accessibility statement
- Keyboard Navigation help with SPSS Statistics
- Accessibility for blind or visually impaired users
- Special considerations when using SPSS Statistics
Support
- Installation or licensing issues?
- Contact the UIW Help Desk at (210) 829-2721
- Product questions or issues?
- Schedule a one-on-one call with IBM professionals at no cost to get the answers you need directly from an expert.
What is StudyMate?
StudyMate is Respondus software that has been integrated with our Learning Management System (LMS). It is used to create learning activities that engage the students in course materials using a variety of games, assessments, and study tools. Students can access StudyMate activities using computers, smartphones, and tablets by logging into Canvas.
How to get StudyMate
StudyMate can be added to your Canvas nav menu or within a course module. This will allow you to curate study materials for your students, or, allow your students to create their own libraries of study materials.
Training + Support Resources
Accessibility
Support
- Trouble adding StudyMate to Canvas?
What is Turnitin?
Turnitin is the top-rated plagiarism checker in academia. Turnitin accesses a vastly growing database of electronic writing collected from many digital and online sources all over the world. These sources include books, journals, websites, archived materials, and other students’ documents. Submitted documents are scanned for similarity to other sources, AI writing comparisons, and correct citations, providing an originality report to the instructor that might lead to uncovering academic dishonesty.
Where to find Turnitin In Canvas
In Canvas, when creating an assignment that requires Online submission, once the "File Uploads" or "Text Entry" boxes are checked, the Plagiarism Review section will appear in your options. Choose Turnitin from the dropdown box. Choose the options you prefer. The "Index all submissions" box is checked by default. That means student documents will be added to Turnitin’s database.
The Plagiarism Draft Check assignment must have the "Index all submissions" box unchecked, so that multiple drafts may be submitted without being added to the database.
Training + Support Resources
- Turnitin instructions for Faculty
- Turnitin instructions for Students
- Curious about AI in student writing? Visit the AI Writing Educator Resource Center from Turnitin for an overview of resources for educators in search of academic integrity solutions in instruction and assessment when faced with student usage of artificial intelligence tools.
Accessibility
Support
- Turnitin Instructor Help in Canvas
- Turnitin Student Help in Canvas
- This site will be very helpful to students as they navigate similarity reports and work to edit their documents.
- Turnitin status check - Check this site for outages or interruptions.
What is the Visible Body Suite?
Visible Body has a library of over 24,000 visual assets, including full male and female 3D gross anatomy models, microanatomy models, moving muscle action models, physiology animations, pathology visualizations, illustrations, and cadaver images paired with CT or MRI scans. This package contains the following applications within a single convenient portal, available at no cost to UIW personnel;
- Human Anatomy Atlas 2022+ | Web and Mobile App Versions
- Visible Biology | Web Only
- Anatomy and Physiology
- Muscle Premium – Muscle and Bone Anatomy, Injury, and Conditions | Web Only
- Physiology Animations | Web Only
How to access the Visible Body Suite
To use the entire Visible Body suite of products, you'll need to create an account and save the UIW-specific portal links. All of which, can be found in the resource below.
Training + Support Resources
- Visible Body education site - Free anatomy learning content for students.
- Anatomy Learning site
- Biology Learning site
- YouTube Channel - Videos on learning, using and applying Visible Body applications.
- Lab Activities for instructors
Accessibility
- Learn what accessibility features and preferences are available in Visible Body: Human Anatomy Atlas.
- View Visible Body's Accessibility Conformance Report.
Support
- Need help logging in or creating a Visible Body account?
- Running into issues with the apps?
- Your device/browser might not be compatible with either the online or mobile version of Visible Body, please refer to the System Requirements page to verify if your device can run Visible Body.
- Need more help with a specific app? Visit each application's respective help site below.
What is Mathematica?
Wolfram Mathematica is a computational software system developed by Wolfram Research and is designed for various technical and mathematical tasks, including symbolic and numeric computations, data analysis, visualization, and programming. Mathematica provides a comprehensive environment for performing calculations, solving equations, creating visualizations, and developing algorithms, making it a powerful tool for researchers, scientists, engineers, and educators.
How to access Mathematica
Where is Mathematica currently installed?
- All general labs and the vLab.
- Computer clusters. The license at The University of the Incarnate Word allows for parallel computing, both on dedicated research clusters and in ad-hoc, or distributed grid environments. For more details or to learn how to setup a computer cluster, please contact your Software Specialist or Stephanie Day at Wolfram Research
How to get Mathematica
Mathematica can be access through two methods; A site-based install, and a roaming install. The site-based install will only work if your device is connected to a UIW network, either by physically being on-site or by using a VPN. A roaming install must be requested and is only available to faculty, but can be used anywhere and off the UIW network View the prompts below to learn how to get Mathematica.
- Site-based (general-use install)
- For installation of Mathematica please contact the UIW Help Desk.
- Roaming (for non-stationary faculty devices)
- Fill out this form to request a roaming (Non-tethered) license from Mathematica. Please note, that the license field is automatically filled out when the page opens.
Are you interested in putting Mathematica elsewhere? Please let your Software Specialist or Stephanie Day at Wolfram Research know.
Training + Support Resources
The first four tutorials are excellent for new users and can be assigned to students as homework to learn Mathematica outside of class time. Additionally, you may browse Wolfram's large collection of learning materials to learn more.
- Hands-on Start to Mathematica (videos)
Follow along in Mathematica as you watch this multi-part screencast that teaches you the basics—how to create your first notebook, calculations, visualizations, interactive examples, and more. - Hands-on Start to Wolfram Mathematica and Programming with the Wolfram Language (book)
Learn Mathematica at your own pace from authors with 50+ years of combined Mathematica experience—with hands-on examples, end-of-chapter exercises, and authors' tips that introduce you to the breadth of Mathematica with a focus on ease of use. - Mathematica and Wolfram Language Fast Introduction for Math Students (online book)
Use this tutorial to learn about solving math problems in the Wolfram Language—from basic arithmetic to integral calculus and beyond. - Mathematica and Wolfram Language Fast Introduction for Programmers (online book)
Use this tutorial to get up to speed with the foundations of the Wolfram Language so you'll be able to understand almost any Wolfram Language code and get started doing Wolfram Language programming yourself. - What's New in Mathematica 13
Provides a list of new functionality in Mathematica 13, and links to documentation and examples for these new features—including machine learning and neural networks, real-world systems, external and database operations as well as the Wolfram Knowledgeable... - How-To Topics
Access step-by-step instructions ranging from how to create animations to basic syntax information.
Teaching with Mathematica
Mathematica offers an interactive classroom experience that helps students explore and grasp concepts, plus gives faculty the tools they need to easily create supporting course materials, assignments, and presentations.
- Mathematica for Teaching and Education — Free video course
Learn how to make your classroom dynamic with interactive models, explore computation and visualization capabilities in Mathematica that make it useful for teaching practically any subject at any level, and get best-practice suggestions for course integration. - How To Create a Lecture Slideshow — Video tutorial
Learn how to create a sideshow for class that shows a mixture of graphics, calculations, and nicely formatted text, with live calculations or animations. - Wolfram Demonstrations Project
Download pre-built, open-code examples from a daily-growing collection of interactive visualizations, spanning a remarkable range of topics.
Research with Mathematica
Rather than requiring different toolkits for different jobs, Mathematica integrates the world's largest collection of algorithms, high-performance computing capabilities, and a powerful visualization engine in one coherent system, making it ideal for academic research in just about any discipline.
- Field-Specific Applications
Learn what areas of Mathematica are useful for specific fields - Wolfram Language Training Courses — Free video courses
Explore what's possible with the Wolfram Language, including programming fundamentals and concepts, built-in functions, symbolic expressions, and tips for better, faster coding.
Accessibility
Support
- Product issues or troubleshooting?
- Licensing questions?
- Contact a Software Specialist or Stephanie Day at Wolfram Research.
What is Zoom?
Zoom is a video conferencing and communication platform that allows people to hold virtual meetings, webinars, and online events. It enables participants to connect through video, audio, and chat, facilitating remote collaboration and communication. Zoom has become particularly popular for remote work, online learning, and connecting with people across different locations. UIW offers full Zoom video conferencing at no cost to all UIW faculty, staff, and students.
To view a comprehensive overview of Zoom features and how to get access, visit the 'Zoom at UIW' page below.
Accessibility
To provide accessibility feedback, understand what features are available to you, report an issue, or request accessibility support you can email access@zoom.us
Support
- Questions or issues installing and logging into Zoom?
- Reach out to the Help Desk at (210) 829-2721 or helpdesk@uiwtx.edu
- Product questions or curious about a feature?
- Start by heading to Zoom's support portal, as it hosts hundreds to thousands of articles on troubleshooting the platform.
- Contact a Software Specialist if you...
- ... are needing to host an event that will exceed 300 participants.
- ... are needing a Zoom webinar license for an event.
- ... desire instructor training, group, one-on-one, or virtual sessions.