The P-card Program is managed by the Comptroller’s Office. Any questions can be submitted via email to email@example.com.
FAQ’s P‐card Program
A P‐card is a University credit card issued to employees who have a business need to make small or frequent
purchases on behalf of the University.
Global Reporting and Account Management (GRAM) is a Bank of America and MasterCard portal used to
reconcile P‐card activity. Beginning with the June 2019 statement, all statements should be reconciled electronically on GRAM. Paper settlements will no longer be accepted. See the ‘GRAM Log In Guide’ for more information on how to log in and the ‘How to Create a Monthly P‐card Expense Report Guide’ for more information on reconciling your statement using GRAM.
There are 3 types of access in GRAM. Cardholder, Level Manager and Account Group Manager. If you approve P‐card Expense Reports, you are a Level Manager. If you support cardholders in preparing P‐card Expense Reports you are an Account Group Manager.
P‐cards can be used for travel and entertainment and most purchases under $1,000. See ‘Credit Card/Purchase Card Policy’ for more information.
No, replacement cards are not issued. The existing University credit cards will be used as P‐cards
An employee’s supervisor can email firstname.lastname@example.org to request a card. The request should include the
employee‘s name, school ID number, home org and requested monthly credit limit. P‐cards take about 10 business days from request date to arrive.
Call 1‐888‐449‐2273 to report your card lost or stolen. Bank of America will freeze the lost card and initiate a case to issue a replacement card.
Cards can be declined for wrong pin, fraud alert, bad chip read, etc. Call the number on the back of your card to verify the charges.
emailing email@example.com. These can be done during business hours only (Monday – Friday, except holidays)
and are effective immediately. Once the change has been made, the P‐card holder will be notified.
FAQ’s Monthly P‐card Expense Reports
activity by assigning an appropriate account number, expense description and uploading supporting
support can be attached as expenses are incurred, but P‐card Expense Reports should not be submitted until
after the statement cycle closes. Our statement cycle is from the 28th to the 27th.
support cardholders in preparing P‐card Expense Reports but should not submit a report on behalf of another
cardholder. See the ‘How to Create a Monthly P‐card Expense Report Guide’ (step 14).'
uploaded into GRAM. Although original paper receipts will no longer be submitted, cardholders must retain
original receipts. See the ‘Credit Card/Purchase Card Policy’ for more information on receipt retention
support. See the ‘How to Create a Monthly P‐card Expense Report Guide’ (step 8).
combine the support into one PDF file.
the ‘How to Create a Monthly P‐card Expense Report Guide’ (step 7).
for a variety of reasons which may include an illegible receipt, wrong account number, inadequate expense
description, unallowable expense, etc. If your P‐card Expense Report has been rejected, log in and check the
comments to see why it was rejected. See the ‘How to Correct a Rejected P‐card Expense Report Guide.’