FAQs

Currently, only Undergraduate Faculty are required to track attendance in Navigate up to the Census date.

Faculty may submit an Ad Hoc Progress Report for a student or group of students at any point in time there is a concern about student performance. Progress Report Campaigns, on the other hand, are mass requests sent from an Advising office to instructors to solicit feedback about students, and are often sent for specific timeframes, such as during midterms.

We have scheduled a nightly feed from Banner to Navigate at midnight each day, please allow for a 24-hour window to view changes in Navigate.

An Appointment Summary is used record a report after meeting with a student, usually due to an appointment scheduled or drop-in. The Appointment Summaries are detailed templates with fields of information to guide you as you record information about your appointment. Notes, on the other hand, are created on an as-needed basis and usually are recorded without meeting with a student. They’re used to record additional information or reminders, such as when you should follow up for a graduation readiness check.

You cannot delete a note. You could edit your note though, to indicate that other users should disregard this note.

You could block that time in your Outlook calendar which will show up as unavailable for students. Or you can also set up two different availabilities in Navigate: one for your morning availability and another for your afternoon availability, leaving the lunch hour without availability.

It is, but only if the user makes an adjustment in Outlook or Navigate. If the user doesn't adjust anything, it will refresh every 30-35 minutes. For a user's initial sync setup, that can take up to 10 minutes to fully load all calendar events. Users can also click on the Exchange tab in Navigate to force a sync.

Yes, it does.

No, availability should be set up only if you want to schedule appointments.

Usually it is due to a recurring event with no end-date or recurring events with more than 200 instances; those events will not sync in Navigate.

Log in to Navigate through Cardinal Apps. Select the “Get Assistance” button. Select the appropriate care unit as follows:

• Advising: select this option for Undergraduate Advising Services, First Year Engagement Services, International Student Services, and School of Professional Studies (SPS) Advising Services.
• Tutoring: select this option for tutoring services for the Undergraduate population.
• Health Professions: select this option if you’re a student a school of one of the Health Professions. You will only be able to see services within this care unit if you are an active student of a Health Profession.Currently only Physical Therapy and the School of Medicine are offering online appointment services via Navigate.

Once you select the care unit, search for the type of support service you need and continue through the workflow to select the appropriate advisor/staff member and the best date/time for your schedule.

Keep in mind that not all of the departments and services at UIW are currently offering the ability to schedule appointments online via Navigate. Contact your school to guide you through the recommended way to obtain support.

Yes, once you schedule your appointment, you should have the ability to cancel or reschedule your appointment in your Student Home page.

No, they will not be able to see past the two-week date mark.