woman working on a laptop from a coffee shop

Working Remotely

What do I need to work remotely?

Laptop or Desktop Computer Open
Internet Connection Open
Improving Home Internet Connectivity Open
Web Camera for Video Sharing Open
Microphone Open
Smart Phone Open

How will I collaborate and communicate with others?

Phone and Voicemail Open
Microsoft Office 365 Suite Open
Video Conferencing Open
Email and Calendar Open

Other tools and resources...

Accessing on-campus resources with Cisco AnyConnect Open
Available Software for Faculty and Staff Open
Managing your files from anywhere with OneDrive Open
Print from anywhere using PaperCut Mobility Print Open

What if I have technology resource limitations?

Employees that may not have the appropriate technology resources at home should coordinate with their supervisors for additional options. If necessary they will work with the help desk team on a case by case basis to determine next steps. The help desk can be reached via phone at (210) 829-2721 or email at

Employees working remotely must coordinate in advance with their supervisor and department director to ensure full compliance with applicable university policy and intent. Additionally, if approved for remote work, users must complete, sign, and submit the Temporary Work Agreement (PDF).

SEC IT Help Desk Info

Spring 2022 Hours*
Monday - Thursday | 7 a.m. - 10:45 p.m.
Friday | 7 a.m. - 5 p.m.
Saturday | 10 a.m. - 2 p.m.

Finals Week Spring 2022*
May 2, 2022 - May 6, 2022
Monday - Friday | 7 a.m. - 9 p.m.

Summer 2022 Hours*
May 7 - August 20, 2022
Monday - Friday | 7 a.m. - 5 p.m.
Saturday | 10 a.m. - 2 p.m.

* Closed on all University holidays

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Hours subject to change.

Please check back on this page to keep up to date with our hours of operation.