Employees that may not have the appropriate technology resources at home should coordinate with their supervisors for additional options. If necessary they will work with the help desk team on a case by case basis to determine next steps. The help desk can be reached via phone at (210) 829-2721 or email at helpdesk@uiwtx.edu.
Employees working remotely must coordinate in advance with their supervisor and department director to ensure full compliance with applicable university policy and intent. Additionally, if approved for remote work, users must complete, sign, and submit the Temporary Work Agreement (PDF).
Fall and Spring Walk-in Hours
(by appointment only)
M-Th | 7 a.m. - 7 p.m.
Friday | 7 a.m. - 5 p.m.
Spring Break Hours
(March 8 - 12)
Walk-in Hours (by appointment only)
M-F | 8 a.m. - 5 p.m.
24x7 Phone Support Available
Help Desk Service Request Form
In-Person Assistance at Help Desk
Hours subject to change during Christmas and Summer Breaks.
Please check back on this page to keep up to date with our hours of operation.
