University Testing Services Responsibilities

  1. Maintain adequate physical facilities to be able to administer exams in a secure non-distracting environment, which includes compliance with minimum legal requirements of the Americans with Disabilities Act of 1990 (ADA).
  2. Collaborate with faculty, administrators and University academic programs to ensure satisfaction with level of confidentiality and test security.
  3. Provide vigilant proctoring and protect the integrity of exams by following appropriate exam handling and storage procedures.
  4. Execute appropriate protocol in the event of an irregularity/violation and notify all appropriate parties in a timely manner.
  5. Operate under the guidelines of University policy, the Americans with Disabilities Act of 1990 and national test companies.
  6. Protect the confidentiality and rights of privacy of examinees as defined by the Family Rights and Privacy Act of 1974 (FERPA) and the American with Disabilities Act of 1990 (ADA).
  7. Adhere to testing requirements of test companies in the administration of national tests.
  8. Respond to examinee concerns with professionalism while maintaining the integrity of test administration.
  9. Testing Services is not authorized to interpret examinations.
  10. Testing Services is not authorized to provide additional time not specified in the instructor’s directions and/or accommodated testing instructions.
  11. Conduct daily operations in a manner that conveys professionalism, integrity, fairness and excellent customer service in accordance with the Mission of the University.
  12. Evaluate the operation of University Testing Services in an on-going, systematic and comprehensive manner by soliciting feedback from students and faculty.

Test Security

University Testing Services maintains test security through four cameras located in the testing area.  These security cameras record all actions and are monitored throughout the day. In addition, all tests are held in a secure, locked facility. No unauthorized person(s) have access to the test storage facility. Completed examinations are returned to the test developer according to the directions specified, always assuring continued security of all test materials.

Testing Protocol

University Testing Services is responsible for administering tests according to the rules of the test developer as communicated to University Testing Services. These rules include (but are not limited to): (a) person(s) authorized to take a given test, (b) the time frame in which the test may be given, (c) entire time limit of the test, (d) any aids/materials authorized the examinee, and (e) the disposition of the test. University Testing Services is not authorized to alter the conditions of any examination.

Test Confidentiality

University Testing Services subscribes to the provisions of the Family Educational Rights and Privacy Act (FERPA) of 1974.  (a) Completed make-up examinations will only be released to authorized faculty. (b) Completed national examination results will only be released the examinee upon presentation of proper identification. Information to other University personnel about examinees is restricted to a "need to know" basis.

Test Integrity

In accordance with the University’s Policy on Academic Integrity, in the event of a testing irregularity or violation, the Testing Coordinator will notify the instructor immediately so that appropriate action can be taken.