Ralston, Nursing, and Perkins Loans
Please contact our Finance Loan Officer at 210-829-6084 for assistance with making payment, completing Entrance/Exit Interviews, or signing self-certification notes. Please refer all other loan questions to: University Accounting Services 1-800-999-6227.
Students must first complete the following steps before loan funds will be credited to the account:
- complete an Entrance Interview
- complete a self-certification form
- acknowledge disclosure statements
- sign a promissory note at Signmyloan.com
Payment for Ralston loans is due seven (7) months after graduation or leaving UIW. Payment for Nursing and Faculty Nursing loans is due nine (9) months after graduating or leaving UIW. If you are enrolled at least half-time at another institution (Ralston Loan), or enrolled at another nursing school (Nursing/Faculty Nursing Loan) then you can request a payment deferment by contacting UAS.
If attending less than half-time, contact University Accounting Services to determine your grace period.
Yes. Under certain circumstances, you can receive a deferment or forbearance on your loan:
- Deferment allows you to temporarily postpone loan payments without accruing any interest
- Forbearance allows you to temporarily postpone or reduce payments. Interest will continue to accrue during the forbearance period. Forbearance may be granted in up to 12-month intervals, for up to 3 years.
Deferments/forbearance are not automatic, and you must apply for one through University Accounting Services (UAS) using a deferment request form. Request forms can be obtained by contacting UAS directly, or by visiting the University Accounting Service site. You must file your deferment/forbearance request by the posted deadline or you will be responsible for late fees. Additionally, you must continue to make scheduled payments until you receive notification that deferment/forbearance has been granted. For more information on payment deferment, contact UAS at 1-800-999-6227.
Log on to GetMyDocument.com. Borrowers previously authenticated through the University Accounting Services ECHO electronic billing system will simply enter their credentials.
Borrowers not authenticated must enter their social security number, zip code, and university name. If a borrower cannot access the electronic form, UAS will mail one by January 31 (the IRS deadline).
Send any address changes to: