Contact Us
Residence Life Team
Residents living on campus are supported by the Director of Residence Life and Housing Operations, the Assistant Director of Residence Life, the Residence Life Coordinator of Housing Operations, the Residence Life Student Advisor, 3 Graduate Assistants 45 Resident Assistants, and various work-study student staff. In addition, both custodial and maintenance staff play an important role in providing an exceptional living environment.
Residence Life and Housing Operations

Dr. Diana Sanchez
Director of Residence Life and Housing Operations
Dr. Diane Sanchez is responsible for 1200+ on-campus students and making sure that their experience is the best while staying on campus. From sitting on safety meetings, to collaborating with other departments on campus, Dr. Sanchez looks for new ways to deliver a positive and memorable residential experience.
Email: castaned@uiwtx.edu
Phone: (210) 829-3819
Fax: (210) 829-3819
Her office is located in the Student Engagement Center (SEC 3156)
Residence Life

J.R. Chiodo-Benmuvhar
Assistant Director of Residence Life
J.R. Chiodo-Benmuvhar’s primary responsibility is the residential and academic experience. Overseeing two Graduate Area Coordinators, a student assistant, and 45 Resident Assistants, J.R. is responsible for the day-to-day operations of the department that include maintenance, concerns, and conduct. Consider him your “go-to” person for your housing and residential needs.
Email: chiodobe@uiwtx.edu
Phone: (210) 805-2357
Fax: (210) 805-2357
His office is located in the Student Engagement Center (SEC 3157)

Soraida Portales
Residence Life Student Advisor
Soraida Portales's primary role is to support our residential students through engaging, interactive programming, wellness checks through intentional interactions, and serving as a voice and resource for our student and student staff. Ms. Portales brings her passion for resident experience and programming back to the Residence Life team
Email: sportale@uiwtx.edu
Phone: (210) 805-5866
Fax: (210) 805-5866
Her office is located in the Joeris Hall Residence Life Office (JO 110)

Gina Gibbons
Graduate Area Coordinator-Residential Experience
Gina is responsible for the overall experience of our 1200+ residents. She is ready to assist with roommate conflicts, new ideas or initiatives, general questions, comments, or concerns. She is able to connect with a variety of different departments and resources to help enhance the residential experience. She assists with making sure our student leaders are making great connections with our residents!
Email: ggibbons@student.uiwtx.edu
Phone: (210) 805-2355
Fax: (210) 805-2355
Her office is located in the Joeris 1st Floor 108 (JO 109)

Zoe Zucha
Graduate Area Coordinator-Residential Education
Zoe is responsible for the programming efforts in the residence halls, as well as finding ways to enhance our academic success for residents. She reviews programming proposals, hosts departmental programming, and is a point-of-contact for bringing academic initiatives into the halls such as tutoring, advising, etc. She is also responsible for the daily operations of the student lounge located in the ICC named "The Nest."
Email: zucha@student.uiwtx.edu
Phone: (210) 805-2356
Her office is located in the Joeris 1st Floor 108 (JO 110)
Housing Operations

Michael Parks
Manager of Housing Operations
Mr. Park's responsibility is to be the manager of all things housing and numbers. Beyond that, he is responsible for applications, meal plans, assignments, room changes, and housing billing. Always be on the lookout for e-mails with important housing updates, deadlines, and procedures. Consider him your “go-to” person for questions about your bills, meal plans, or the possibility of living at UIW.
Please relay on housing questions as follows
Email: mparks@uiwtx.edu
Phone: (210) 805-5865
Their office is located in the Student Engagement Center (SEC 3158)

Sofia Rodriguez
Graduate Area Coordinator-Housing Operations
Sofia oversees the overall maintenance and aesthetics of our 11 residential facilities. In addition, she is responsible for final walk-throughs once residents have checked out of their room. Sofia supports the Housing Operations side of our department. Often she is one of the first points of contact if you visit our office with a housing question!
Email: smrodri1@student.uiwtx.edu
Phone: (210) 283-5024
Fax: (210) 283-5024
Her office is located in the Student Engagement Center (SEC 3170)
Important Departments and Offices
Name |
Function |
Office |
|
Phone |
---|---|---|---|---|
Campus Engagement | Student activities, clubs/organizations, Greek Life | SEC 3150 | campusengagement@uiwtx.edu | (210) 829-6034 |
Student Advocacy and Accountability | Conduct violations, CARE team, alcohol and drug general education trainings | SEC 3150 | osaa@uiwtx.edu | (210) 829-6034 |
Office of Financial Assistance | Inquiries relating to financial aid, student residential status, scholarships and loans, etc. | Chapel Building | finaid@uiwtx.edu | (210) 829-6008 |
Academic Advising | Schedule, add/drop classes, general advising | SEC 3120 | advising@uiwtx.edu | (210) 805-5814 |
Business Office | Student billing, payment plans, housing deposit | AD 190 | busad@uiwtx.edu | (210) 829-6043 |
University Police | Student safety, after hour escorts, reporting | Clement Hall Lobby | pdadmin@uiwtx.edu | (210) 829-6030 |
Counseling Services | Individual/group counseling, anxiety, depression, etc. | AD 438 | (210) 832-5656 | |
Health Services | Immunizations, treatment of illnesses, education, psychiatric appointments | Between AG and Nursing Building | healthsvcs@uiwtx.edu | (210) 829-6017 |
Veterans Affairs | Benefits information, resources, etc. | SEC 3021 | veterans@uiwtx.edu | (210) 832-5651 |