Contact Us

Residence Life Team

Residents living on campus are supported by the Director of Residence Life and Housing Operations, the Assistant Director of Residence Life, the Residence Life Coordinator of Housing Operations, the Residence Life Student Advisor, 3 Graduate Assistants 45 Resident Assistants, and various work-study student staff. In addition, both custodial and maintenance staff play an important role in providing an exceptional living environment.

Residence Life and Housing Operations

Diana Sanchez

Dr. Diana Sanchez

Director of Residence Life and Housing Operations

Dr. Diane Sanchez is responsible for 1200+ on-campus students and making sure that their experience is the best while staying on campus. From sitting on safety meetings, to collaborating with other departments on campus, Dr. Sanchez looks for new ways to deliver a positive and memorable residential experience.

Phone: (210) 829-3819
(210) 829-3819

Her office is located in the Student Engagement Center (SEC 3156)

Residence Life

J.R. Chiodo-Benmuvhar

J.R. Chiodo-Benmuvhar

Assistant Director of Residence Life 

J.R. Chiodo-Benmuvhar’s primary responsibility is the residential and academic experience. Overseeing two Graduate Area Coordinators, a student assistant, and 45 Resident Assistants, J.R. is responsible for the day-to-day operations of the department that include maintenance, concerns, and conduct. Consider him your “go-to” person for your housing and residential needs.

Phone: (210) 805-2357
Fax: (210) 805-2357

His office is located in the Student Engagement Center (SEC 3157)

Soraida Portales

Soraida Portales

Residence Life Student Advisor

Soraida Portales's primary role is to support our residential students through engaging, interactive programming, wellness checks through intentional interactions, and serving as a voice and resource for our student and student staff. Ms. Portales brings her passion for resident experience and programming back to the Residence Life team

Phone: (210) 805-5866
Fax: (210) 805-5866

Her office is located in the Joeris Hall Residence Life Office (JO 110)

Gina Gibbons

Gina Gibbons

Graduate Area Coordinator-Residential Experience

Gina is responsible for the overall experience of our 1200+ residents. She is ready to assist with roommate conflicts, new ideas or initiatives, general questions, comments, or concerns. She is able to connect with a variety of different departments and resources to help enhance the residential experience. She assists with making sure our student leaders are making great connections with our residents!

Phone: (210) 805-2355
Fax: (210) 805-2355

Her office is located in the Joeris 1st Floor 108 (JO 109)

Zoe Zucha

Zoe Zucha

Graduate Area Coordinator-Residential Education

Zoe is responsible for the programming efforts in the residence halls, as well as finding ways to enhance our academic success for residents. She reviews programming proposals, hosts departmental programming, and is a point-of-contact for bringing academic initiatives into the halls such as tutoring, advising, etc. She is also responsible for the daily operations of the student lounge located in the ICC named "The Nest."

Phone: (210) 805-2356

Her office is located in the Joeris 1st Floor 108 (JO 110)

Housing Operations

Michael Parks

Michael Parks

Manager of Housing Operations

Mr. Park's responsibility is to be the manager of all things housing and numbers. Beyond that, he is responsible for applications, meal plans, assignments, room changes, and housing billing. Always be on the lookout for e-mails with important housing updates, deadlines, and procedures. Consider him your “go-to” person for questions about your bills, meal plans, or the possibility of living at UIW.

Please relay on housing questions as follows

Phone: (210) 805-5865

Their office is located in the Student Engagement Center (SEC 3158)

Sofia Rodriguez

Sofia Rodriguez

Graduate Area Coordinator-Housing Operations

Sofia oversees the overall maintenance and aesthetics of our 11 residential facilities. In addition, she is responsible for final walk-throughs once residents have checked out of their room. Sofia supports the Housing Operations side of our department. Often she is one of the first points of contact if you visit our office with a housing question!

Phone: (210) 283-5024
Fax: (210) 283-5024

Her office is located in the Student Engagement Center (SEC 3170)

Important Departments and Offices

Related Departments Contact Info






Campus Engagement Student activities, clubs/organizations, Greek Life SEC 3150 (210) 829-6034
Student Advocacy and Accountability Conduct violations, CARE team, alcohol and drug general education trainings SEC 3150 (210) 829-6034
Office of Financial Assistance Inquiries relating to financial aid, student residential status, scholarships and loans, etc. Chapel Building (210) 829-6008
Academic Advising Schedule, add/drop classes, general advising SEC 3120 (210) 805-5814
Business Office Student billing, payment plans, housing deposit AD 190 (210) 829-6043
University Police Student safety, after hour escorts, reporting Clement Hall Lobby (210) 829-6030
Counseling Services Individual/group counseling, anxiety, depression, etc. AD 438   (210) 832-5656
Health Services Immunizations, treatment of illnesses, education, psychiatric appointments Between AG and Nursing Building (210) 829-6017
Veterans Affairs Benefits information, resources, etc. SEC 3021 (210) 832-5651