counseling session

Counseling Services

Special Announcement

In order to continue to serve you, UIW Behavioral Health Services is currently offering counseling services to enrolled students via ZOOM or phone to those who are residing in Texas. If you are interested in receiving counseling, please call (210) 832-5656 in order to initiate these services or to ask questions. We will be happy to discuss how the services work and to schedule you to speak to a counselor.

View a list of 24/7 mental health facilities nationwide (PDF)

Crisis Information

During business hours

Call (210) 832-5656 or come directly to the Counseling office in AD 438. You will be seen by the first available counselor.

Outside of business hours

If you are on campus, please contact University Police at (210) 829-6030 or Health Services at (210) 829-6017 or notify a Resident Assistant.

If you are off campus, please contact any of the following resources:

If someone is injured or is a serious threat to self or others, call 911 immediately. You can ask for a CIT officer if the person you are concerned about his mental health issues. These are officers with special mental health training*

COVID-19 Resources

Tips for Reducing Anxiety

  • Do things you enjoy, no matter what they are. You could read through the pile of books you’ve been accumulating or play video games. In a lot of cases, especially now, we need distracting. If it keeps your mind from worry mode and makes you happy, in the words of Prophet Shia Labeouf: just do it.
  • Virtually hang out with friends. There are tons of apps you can use to hang out with your friends and family. You can have a virtual meetup with Zoom, play games together on Discord, and FaceTime or Skype with your older family members.
  • Engage in physical activity and workouts, as well as in activities involving deep breathing, stretching, and meditation. Take a walk around your neighborhood or stream yoga and attempt that pose you've always been wanting to do.
  • Praying and participation of other religious rituals and virtual gatherings. Many churches are live streaming services throughout the week. They are also offering virtual bible studies and prayer sessions.
  • Download some helpful apps on your smartphone to help ease anxiety, manage stress, and sleep soundly. 

Check out more resources and tips at SAMHSA or the CDC's page.

Helpful Apps to Reduce Stress and Anxiety

  • Headspace: Meditation and Sleep - "Get happy. Stress less. Sleep soundly. Headspace is your guide to everyday mindfulness in just a few minutes each day." 
  • Insight Timer - Help learn to reduce anxiety, manage stress, sleep deeply and improve happiness.
  • ReachOut WorryTime - " Everyone has worries pop into their head from time to time, but sometimes they won't go away and start to impact your everyday life." 
  • White Noise Lite - " White noise generates sounds over a wide range of frequencies, masking noise interruptions, so you can not only fall asleep, but stay asleep."
  • Moodpath: Depression and Anxiety - "Moodpath is your personalized mental heal companion. Assess your mental health daily. Track and reflect. Work on improving your daily mental health." 
  • Breathe2Relax - " A portable stress management tool which provides detailed information on the effects of stress on the body and instructions on how to focus on stress management."
  • WorryTree - "Helps you to manage feelings of uncertainty, work on negative thinking styles and set daily worry reminders so you can check in." 
  • Colorfy - "A relaxing experience. Paint mandalas, patterns, animals, florals, and thematic images.." 
  • MindShift CBT - "Uses scientifically proven strategies based on CBT to help you learn to relax and be mindful, develop more effective ways of thinking, and use active steps to take charge of your anxiety."

Mission Statement

The ever challenging demands of growth, change, and the expanding horizons of learning are at times stressful, and often require an adjustment of attitudes and coping skills. We are here to help you succeed! Our staff of professional counselors are dedicated to helping you reach your goals.

Location and Hours

Phone Number

(210) 832-5656

Location and Hours

Please call to set up your appointment.

Broadway Campus
Administration Building, the Floor RM. 438

Monday-Thursday: 8 a.m. - 5 p.m.

Friday: 8 a.m. - 5 p.m.

School of Optometry

Friday: 1 p.m. - 5 p.m. RM. 269 RSOID

School of Pharmacy

Thursday: 1 p.m. - 5 p.m. RM OSA 413


Tuesday: 1 p.m. - 5 p.m. portable RM 101

Physical Therapy

Wednesday: 1 p.m. - 5 p.m.

School of Osteopathic Medicine (SOM)
Building 1 RM 116 and 117

Monday: 9 a.m. - 6 p.m.

Tuesday - Thursday: 11 a.m. - 7 p.m.

Friday: 8 a.m. - 5 p.m.

Counseling services are available to students enrolled at the University of the Incarnate Word and its affiliate high schools. Consultation services are available to faculty, staff, and administrators.

Behavioral Health Counseling will be closed for the Holidays on the following days.

Thanksgiving Break 

November 25-27, 2020

Christmas Break

December 24 - 31, 2020

New Year's Day

January 1, 2021, 2021

Cost of Services

There is no charge for Behavioral Health Counseling Services.


Crisis Information

To serve students in crisis (suicidal, homicidal ideations, active psychosis) UIW Behavioral Health offers on-site services for students encountering these emotional challenges. After-hour crisis intervention resources also listed.

Patient Satisfaction Survey

Title IX

Report sexual misconduct including sexual harassment, sexual assault, sexual exploitation, stalking and relationship violence through the Title IX website.