Teacher showing a book to students

Student Success: Academic Support Services

Special Announcement

In light of the current COVID-19 pandemic and the efforts to stop the spread, the Office of Academic Support Services is closed until further notice. Although our doors are closed, we are very much available to our students by zoom appointment, telephone/text, or email, do not hesitate to contact us: (210) 805-3005, or (210) 805-5813.

Your health and wellbeing are of utmost importance and at the heart of our Mission. As a community, we offer our prayers for all of those affected by COVID-19 and all those who care for them.

For COVID-19 updates at UIW, visit the Coronavirus/COVID-19 Updates webpage.


Rooted in the Incarnate Word traditions of service, educational excellence and the development of the whole person, the division of Student Success collaboratively guides students in their progress to graduation. The Division of Student Success is committed to welcoming all students to our community and assisting them in obtaining the necessary resources to persist to graduation.


Student Success Departments

Any student who needs assistance with accessing a Student Success office during regular office hours: please contact Michelle Beasley at (210) 829-3997 or Associate Provost Sandra McMakin at (210) 805-3005. Any student who is requesting access after office hours or on the weekend should contact University Police at (210) 829-6030.


  • Academic Advising
  • Academic Support Services
  • Academic Probation Resources
  • Selection of Major
  • Study Assistance
  • Re-admission Process/Appeal

Associate Provost of Academic Support Services/Dean of Student Success

Sandra McMakin

Chapel Bldg., Rm. 16
(210) 805-3005
Fax: 210-805-1235