Three students sitting and talking at an outdoor bench under a tree on campus

Student Success: Academic Support Services


Rooted in the Incarnate Word traditions of service, educational excellence and the development of the whole person, the division of Student Success collaboratively guides students in their progress to graduation. The Division of Student Success is committed to welcoming all students to our community and assisting them in obtaining the necessary resources to persist to graduation.

Any student who needs assistance with accessing a Student Success office during regular office hours: please contact Associate Provost Monica Ayala Jimenez at (210) 805-3005. Any student requesting access after office hours or on the weekend should contact University Police at (210) 829-6030.

Departments and Services


  • Academic Advising
  • Academic Support Services
  • Academic Probation Resources
  • Selection of Major
  • Study Assistance
  • Re-admission Process/Appeal


Additional Resources

Associate Provost of Academic Support Services/Dean of Student Success

Monica Ayala Jimenez, M.A

Chapel Bldg., Rm. 16
(210) 805-3005

Rita Maltos

Administrative Assistant

Chapel Bldg., Rm. 16
(210) 805-5813
Fax: 210-805-1235