Zoom web-conference app


Video Conferencing at UIW

Video conferencing provides the power to hop on a call and collaborate with colleagues in real-time within seconds. All faculty, staff, and students will inevitably use video conferencing at some stage in their journey at UIW. While you may come across different options when meeting with external personnel, UIW IT deploys, endorses, and officially supports both Zoom and Microsoft Teams as video conferencing tools. Additionally, UIW's Office of Teaching, Learning, and Technology installs, designs and supports video conferencing systems throughout the university's class and meeting rooms.

Best Practices for Video Conferencing

Meeting Preparation Open
Video Conferencing Etiquette Open

Who can get Zoom and is there a Cost?

Zoom video conferencing is available at no cost to all actively employed faculty and staff, as well as students who are actively enrolled in classes at UIW.

If you are enrolled or employed under of the School of Osteopathic Medicine, your Zoom account settings and available options might differ from those listed on this page... contact a Software Specialist for specific limitations, inquiries, or concerns.


Zoom helps everyone collaborate online wherever you are and offers features such as...

  • Hold meetings and classes online
  • Share screens and content
  • Chat with video, audio, and text (through an in-meeting chat)
  • Conduct in-meeting polls or activities
  • Record on-screen content, meetings, and classes
  • Invite up to 300 participants
    • These participants can be "Non-Zoomers" or fully licensed users

How to Get Started

Zoom is accessible online or downloaded to the desktop (local app). UIW highly recommends each user downloads and uses the desktop application due to many features not being available online. Learn about the various differences between Zoom platforms here.

Online Access (web-browser)

Desktop Install (local app)

Other variations of this process include a step-by-step guide with images, or a video demonstration. Alternatively, you may follow the written instructions below.

  1. Head to their download page and click on the top 'Zoom Client for Meetings' option. Download and install the file.
    • Here, you can also download and install Zoom plugins for a variety of other apps (Outlook, Teams, mobile, browsers) but they aren't necessary.
  2. To sign into the desktop app for the first time...
    1. Choose the 'SSO' option on the login page (Displayed with a key icon)
    2. In the box that says 'Enter your company domain' type [uiw] (Without the brackets)
    3. Click the blue ' Continue' button. Your browser will open and take you to the UIW login page.
    4. Enter your UIW email and password (the same one used to get into Cardinal Apps)
    5. You'll receive a prompt to open Zoom again, click on it and you will be signed into the desktop app from then onward.

Scheduling and Prepping for a Meeting

Scheduling Zoom Meetings Open
Scheduling Zoom Meetings from Outlook Open
Changing your Background in Zoom Open
Configuring and Understanding Account Settings Open
Perform a Test Zoom Call Open

Joining and Managing Meetings

Join a Video Meeting Open
Meeting Reports Open

Education, Engagement, and more in Zoom

Managing a Virtual Classroom in Zoom Open
Breakout Rooms Open
Focus Mode Open
Reporting Meeting Attendance Open

Cloud Recoding Retention Policy

All recordings of meetings that have been configured to save to the cloud will only be retained for 30 days from the date of the recording. UIW IT recommends routine reviews of all archived content in Zoom to make sure you keep what you need. Please know that, starting with seven days out from the expiration date you'll receive multiple emails alerting you of any expiring content. These emails include instructions, workflow's, and options to move or save the content into another format.

Recording Meetings

Local Recordings Open
Cloud Recordings Open
Recording Management Help Open


Need help? Check out some helpful resources below...

  • Start by heading to the Zoom support portal, as it hosts hundreds to thousands of articles on troubleshooting, understanding Zoom's place in elearning, and other common experiences.
  • Peruse the UIW Help Desk knowledge base for commonly asked how-to articles or contact the Help Desk directly at (210)-829-2721
  • Contact a Software Specialist is you are a someone who...
    • ... is needing to host an event that will exceed 300 participants.
    • ... wants to setup instructor, group, one-on-one, or virtual training sessions.
    • ... has feedback on Zoom.