Zoom web-conference app logo


 Important Notice for the UIW Community

Decommissioning of Zoom and the Transition to Microsoft Teams

As of June 1st, 2024, the University of the Incarnate Word will no longer support Zoom for video conferencing and online collaboration. We are excited to announce that we will be transitioning to Microsoft Teams, a dynamic communications platform that offers enhanced features and capabilities.

To help facilitate this transition, we have prepared a range of resources and support materials. Please, refer to our Microsoft Teams help and learning page.

We encourage all students, faculty, and staff to familiarize themselves with Microsoft Teams ahead of the transition date to ensure a smooth and seamless switch.

Thank you for your cooperation and understanding as we make this important upgrade to our digital communication tools.

Welcome to Zoom

Zoom is a world-class video conferencing application and is available at no cost to all actively employed faculty and staff** as well as students who are actively enrolled in classes at UIW. Some notable features of Zoom include:

  • Video Conferencing
    • Zoom allows users to conduct video conferences with participants from around the world, regardless of geographical location.
  • Screen Sharing
    • Zoom allows users to share their screens during meetings, which makes it easy to collaborate on documents, presentations, and other visual materials.
  • Recording
    • Zoom allows users to record their meetings, including video, audio, and chat messages. Recorded meetings can be saved locally or in the cloud for future reference or sharing with others.
  • Breakout Rooms
    • Zoom allows hosts to create breakout rooms, which are smaller virtual rooms where participants can have separate discussions or activities. This feature is useful for group work or interactive sessions.
  • Interactive Features
    • Zoom offers various interactive features such as polls, Q&A sessions, hand raising, and reactions, which allow participants to engage in real-time during meetings and webinars.
  • Security and Privacy
    • Zoom has implemented several security and privacy features, including password protection for meetings, waiting rooms for participants, end-to-end encryption, and the ability for hosts to manage participants' access and permissions.

**If you are enrolled or employed under of the School of Osteopathic Medicine, your Zoom account settings and available options might differ from those listed on this page. Contact a Software Specialist for specific limitations, inquiries, or concerns.

How to Access Zoom

It's generally recommended to use the desktop/mobile apps for Zoom, as they allow for a bevy of video and audio settings, as well as recording defaults and many miscellaneous features to enhance the experience. The mobile applicaiton is a great way to have the entirety of Zoom in the palm of your hands, wherever you are.

Online Access (Web-browser)

Windows and macOS (local install)

Zoom comes pre-installed on all UIW-issued devices and runs on Windows and macOS devices. Use the guides below to install/reinstall Zoom or learn how to login as a UIW user.


Scheduling and Preparing for a Meeting

Scheduling Zoom Meetings Open
Scheduling Zoom Meetings from Outlook Open
Changing your Background in Zoom Open
Configuring and Understanding Account Settings Open
Perform a Test Zoom Call Open

Joining and Managing Meetings

Join a Video Meeting Open
Host and Co-Host Meeting Controls Open
Meeting Reports Open

Education, Engagement, and Advanced Features in Zoom

Breakout Rooms Open
Canvas Integration Open
Focus Mode Open
Language Interpretation Open
Managing a Virtual Classroom in Zoom Open
Reporting Meeting Attendance Open

Cloud Recording Retention Policy

All recordings of meetings that have been configured to save to the cloud will only be retained for 30 days from the date of the recording. UIW IT recommends routine reviews of all archived content in Zoom to make sure you keep what you need. Please know that, starting with seven days out from the expiration date you'll receive multiple emails alerting you of any expiring content. These emails include instructions, workflow's, and options to move or save the content into another format.

Recording Meetings

Local Recordings Open
Cloud Recordings Open
Recording Management Help Open


To provide accessibility feedback, understand what features are available to you, report an issue, or request accessibility support you can email


  • Questions or issues installing and logging into Zoom?
  • Product questions? Curious about a feature?
  • Contact a Software Specialist if you...
    • ... need to host an event that will exceed 300 participants.
    • ... need a Zoom webinar license for an event.
    • ... need instructor training, group, one-on-one, or virtual sessions.