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Media Services and Support

Get Help, Now!

Classroom equipment not functioning properly or have an immediate or urgent A/V issue?

Call the number below or use the button to submit a ticket. Please, include your classroom number, location, and a brief description of the issue in your call or ticket.

Call Now: (210) 829-2721 or ext 2721

Submit a Request

What We Do

The Media Services team supports the audiovisual foundations in all central teaching, learning, and meeting spaces across UIW. This support structure handles equipment such as...

  • University signage displays and televisions.
  • Classroom projectors.
  • Classroom cameras.
  • Microphones and audio systems in classrooms, auditoriums, or meeting spaces.

Additionally, this team works closely with the faculty and staff of each department to ensure the successful integration of technology and audiovisual components into all university-owned spaces. For more information, click through the tiles below to learn about common scenarios and services the Media Services team can assist with!

UIW Audiovisual Services

Experiencing A/V issues in the Classroom? Open
Need Training to Learn how to use a Classroom or Meeting Space? Open
Need Hybrid or Virtual Event Assistance? Open
Need to Check Out A/V Equipment for a Special Event? Open
Need a Class or Event Recorded? Open

Media Services Team

Rodney Evans

Manager, Media Services
mediacenter@uiwtx.edu

James Cockerham (Jimmy)

Senior Media Services Technician
mediacenter@uiwtx.edu

Adrian Aguilera

Media Services Technician
mediacenter@uiwtx.edu

A/V Tutorial Series

Check out the playlist below to view on-demand video walkthroughs on how to operate classroom A/V equipment, hosted by our Media Services technicians.