Account Changes

Available Changes

The following links can be utilized to request changes to your housing account. The below guidelines outline the processes regarding account changes. Requests made outside our official guidelines will not be processed.

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Submit a Request to Change Rooms

The room change process occurs four times during the academic year. We will gladly accept room changes during active periods.

Note, all requests will be reviewed in the order received.  While we make every effort to honor requests, changes are dependent upon room availability.

Active Room Change Request Periods:

  • June 1 – July 15 (Fall Semester)
  • August (Fall semester) – First week of classes
  • November (Spring Semester)
  • January (Spring semester) – First week of classes

Room Change Request

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Make a Change to Your Meal Plan

Our department hosts two primary meal plan change request seasons.

Requests outside of the meal plan change request period will be reviewed on a case-by-case basis

Active Meal Plan Change Request Period

  • June 1 – August 10 (Fall Semester)
  • November 13 – January 20 (Spring Semester)

Meal Plan Change Request

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Request for Cancellation

Submit a request to cancel your current housing or application.

Once the form is submitted, you will receive an automated message to the e-mail address listed verifying your request was submitted.

If you are currently residing on campus, please contact our office to set up a check out time. Please note you must have set up a check out time within 48 hours after requesting to cancel your housing contract.

The deposit refund schedule is as follows:

  • On or before June 1 - 100% return
  • Between June 2 to June 30 - 50% return
  • July 1 forward - loss of deposit

Per our Housing Contract, if you cancel during the academic year, there is a $500 cancellation fee and forfeiture of the housing deposit.

Request Cancellation

Contact Information

Student Engagement Center 3150

(210) 829-6034

All Campus RA Phone

(210) 216-6831

Submit a Work Order

Submit a Work Order

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