Account Changes

Available Changes

The following links can be utilized to request changes to your housing account. The below guidelines outline the processes regarding account changes. Requests made outside our official guidelines will not be processed.

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Submit a Request to Change Rooms

The room change process occurs four times during the academic year. We will gladly accept room changes during active periods.

Note, all requests will be reviewed in the order received.  While we make every effort to honor requests, changes are dependent upon room availability.

Active Room Change Request Periods:

  • June 1 – July 15 (Fall Semester)
    • New Extended Request period to August 1, 2020
  • August (Fall semester) – First week of classes
  • November (Spring Semester)
  • January (Spring semester) – First week of classes

Room Change Request

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Make a Change to Your Meal Plan

The meal plan change process occurs twice during the academic year. We will gladly accept room changes during active periods.

Note that changes CANNOT occur outside meal plan change period

Active Meal Plan Change Request Period

  • June 1 – August 10 (Fall Semester)
  • November – January 5 (Spring Semester)

Meal Plan Change Request

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Request for Cancellation

Submit a request to cancel your current housing or application.

Once the form is submitted, you will receive an automated message to the e-mail address listed verifying your request was submitted.

If you are currently residing on campus, please contact our office to set up a check out time. Please note you must have set up a check out time within 48 hours after requesting to cancel your housing contract.

Per our Housing Contract, if you cancel during the academic year, there is a $500 cancellation fee and forfeiture of the housing deposit.

Cancellation Deadline Dates – Application:

  • Extended Cancellation request period-On or before August 1, 2020- 100% deposit refund

Request Cancellation

Contact Information

Student Engagement Center 3150

(210) 829-6034

All Campus RA Phone

(210) 216-6831

Submit a Work Order

Submit a Work Order

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