The University of the Incarnate Word has partnered with Credentials Solutions, Inc. to provide a web-based transcript service. You may request a transcript be sent electronically, or by mail, and you may attach any required documents to your transcript request. The PDF transcript that is produced using this service contains the identical information as a paper transcript and can be certified as unaltered by uploading the file to the company's website. Credentials Inc. has also been granted the authority to respond to any inquiries regarding the transactions.
Please note: The University of the Incarnate Word does not release copies received from other institutions. If you need a transcript from a prior institution, you must contact that institution.
Official Transcript Fees
Transcript fees are $5.30 for a printed, mailed transcript and $2.90 for an electronic copy.
Additional fees apply for special services such as express delivery.
Please note: Records are not available electronically for those students who attended prior to Fall 1996.
Transcripts will not be released if a student has a transcript or financial hold.
All current/former students may order transcripts using any of the following methods:
Advantages to Ordering Transcripts Online with this system:
- 24 hours a day, 7 days a week access to submit orders and check on the status of orders
- Expedites your order
- Payment is only processed once the order is completed
- Easy address look-up with a pull down menu of many colleges and universities
- Facilitates the authorization to release student records as required by law
- Confirmation email and/or text message sent when transcript order is complete
- Provides operator assistance from 7:00 a.m. (CST) to 7:00 p.m. (CST) Monday through Thursday, and Friday 7:00 a.m. to 5:00 p.m., by calling (847) 716-3005.
For any questions regarding your online transcript request, please contact Credentials Inc. at (847) 716-3005.
The University reserves the right to withhold transcripts for those students who have not met all conditions for admission or who have outstanding financial obligations.
Hold Transcript for Grades or Degree
Transcripts may be held for the current semester's grades or the next degree date. However, if you are expecting a grade change, do not order your transcript until you are sure the grade has been changed. The Registrar will not hold transcripts for maintenance or grade changes.
When Issued to the Student
Transcripts in electronic PDF format are sent directly from the institution in partnership with Credentials Inc to the recipient through Credentials Inc network. Email is not used to send transcripts since those are not deemed secure systems. Transcripts issued to student are intended for student use only and cannot be forwarded to a third-party recipient. Third parties requiring an official copy of the academic transcript should receive the academic transcript directly from the University through Credentials Inc.
Transcripts bear the Registrar's signature and are printed on secured paper. Transcripts mailed directly from the University of Incarnate Word are official. Orders addressed to the student will have an outside envelope marked “official transcripts enclosed” and contain individually sealed transcripts inside. Each transcript will be stamped “Issued to the Student ” in red ink.
Electronic transcripts will be delivered within 1 business day of the order being processed. Orders requiring special shipping are processed within 2 to 5 business days. Please allow 7 to 10 days for delivery to and processing by domestic addresses.
If a paper copy is required and fast delivery is necessary, transcripts may be sent by express delivery.
Options are standard overnight domestic delivery to the main 48 states, domestic delivery to Alaska or Hawaii or international delivery. The additional fee will be charged to your credit card at a rate of $22.00, $25.00 or $45.00, respectively. Requests for express shipping must be received by 11:00 a.m. CST for same-day processing.
Note: Express packages cannot be delivered to a post office box.
In Person Request (Same-Day only)
Same-day-service is only available by walk-in to the Registrar's Office. Same-day service does not mean that the official transcript will be received at its intended destination, the same day. This service may not be available during peak periods such as during registration. There is a charge of $10.00 for same-day-service transcripts. Please note the Business Office only accepts payments made by cash, check or money order for in person requests.
If you do not need an official transcript, you may choose to print your academic history from Student Self-Service
For assistance logging into your student account, please contact the UIW Help Desk at (210) 829-2721 or Toll-free at (866) 614-5043.
Transcript Information FAQ
TranscriptsPlus® is designated as this school’s trusted agent for collecting and managing transcript orders using the web. The actual fulfillment (creation of the transcript) and delivery of the order are completed by the school. TranscriptsPlus® is the name of the official transcript ordering service.
Students can view and print their unofficial UIW transcript in Banner Student Self-Service. The unofficial transcript includes ALL courses taken at UIW.
- Login to Banner Web
- Select the Student Services Tab
- Select 'Student Records'
- Select 'Print Unofficial Transcript'